WANDRDReviews of wandrd.com

I love my backpack since 2019. Initially I bought it for an internal trip through Europe and now I've been using it to travel around the world for various business trips. It's the perfect addition to my carry on suitcase because i can easily attach it to the suitcase. Last week a part of my backpack broke and after filing a claim I could order a completely new Backback within 24h - this service is incredible. Thank you so much!

I am using their bag since 4 years now and really enjoy the quality. I used to buy quality gear and here I want to say that the customer service is a top one. Quick answer and reliable. I fully recommend

Two aspects compelled me to write this review. First, the bag - specifically, the PRVKE backpack. It has been my go-to travel companion for 6 years and has protected my camera gear from the sands of the deserts in Dubai, to the deep snow in Northern Norway. Additionally, with all the gear that I am carrying (typically 3 camera lenses, a camera body, a tripod; together with the essentials for the day such as a water bottle, a jacket, sunglasses, an iPad, and at times even a gaming laptop) the bag can get really heavy. However, by some Wandrd design magic, the bag feels as light as any backpack when it is on my back. The ability to directly access my camera without ever needing to set my bag down has been a lifesaver on multiple occasions as well. Second, Wandrd's commitment to its LIFETIME warranty clause. As much as I loved the bag, I found a tear at the seams of the shoulder straps one day. (Do note that even though this was quite a catastrophic tear, the overall construction of the bag, namely the heavy-duty stitches in multiple areas, allowed the bag to maintain its overall integrity and continue protecting my gear until my trip ended). I reached out to the wonderful team at Wandrd regarding the defect and they promptly replied within the day, informing me that my warranty claim was successful - on a bag that was more than 6 years old! If that isn't a testament of their commitment to their mission and customers, I don't know what is. Wandrd has definitely gained a loyal customer in me, and I felt that more people need to know about and support this amazing company.

When I ordered my first bag, it came out a bit small. I reached out through email and had a VERY quick response, and received multiple emails in response to all of my questions and concerns. They didn’t seem agitated or upset by my needy behavior, and got me set up beautifully. Jevene went above and beyond to make my experience wonderful.

I had a good experience: while the zipper on my bag did break after 3 and a half years of continuous use, WANDRD just sent me a new bag for free. Thanks team!

Compre una mochila PRVKE 21. El diseño y funcionalidad es excelente. Después de 4 años de uso intensivo la cremallera cedió. Contacte con ellos para hacer uso de la garantía de por vida y en menos de dos días me envían una mochila de reemplazo completamente nueva

The exterior stitching came loose and after reporting it to Wandrd, they offered me a new bag. Customer service like kings, really happy with this bag, perfect one for content creators.

I've been a massive fan of Wandrd since I saw a photographer with the PRVKE from their Kickstarter in 2017. Since then, I've added two different-sized PRVKEs to my collection, and my partner and I wear the D1 Fanny Pack for all our daily adventures. I have had little to no issues with their products over the years, but if something happens, their customer service steps up, and they go the extra mile to sort you out. They're kind of a huge deal.