Travel company offering Leisure travel solutions across the globe, with local representations in Europe, South Americas & Asia. We have no qualms about announcing that we are a young and an enthusiastic company wanting to Impress & Inspire. Our Vacations are designed to offer the best of experiences, with all necessary inclusions, but at the same time offering a bit of flexibility and free hours for the much needed “me” time. We make travel enjoyable & convenient by offering honest prices for some immaculately designed Vacations.
Wanderful Holidays LLC (wanderfulholidays.com) has 231 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
Wanderful Holidays, wanderfulholidays.com
Website
wanderfulholidays.com
Category
Activities & Tours
Location
Sheridan, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Everything was pre-selected and pre-booked for us. Every transfer, every tour, every hotel, etc. If we had any questions, they were very responsive and everything was always under control and taken care of. They worked with reliable, professional partners, tour companies, car services, and hotels.
Response from Wanderful Holidays LLCMay 5, 2026
Thank you for taking the time to share your experience.
We’re glad to hear that having all arrangements made in advance helped your trip run effortlessly, and that our prompt responses gave you confidence along the way. It’s also reassuring to know the local partners, guides, drivers, and hotels all met your expectations.
We appreciate your feedback and hope to assist you again on a future journey.
Warm regards,
Wendy
MF
Michelle F.
Thanks to Wanderful Holidays
Thanks to Wanderful Holidays, our trip to Greece went super smoothly. Almost everything was taken care of, and they were always available to assist and help. The communication was on point and their proactiveness was great. I’d recommend.
Response from Wanderful Holidays LLCMay 5, 2026
Thank you for your kind words.
We’re delighted to hear your trip to Greece went so smoothly and that our communication and proactive support made a positive difference throughout your journey.
We truly appreciate your recommendation and would be happy to assist you again in the future.
Warm regards,
Sam
LO
LORI
The staff were very professional and…
The staff were very professional and responsive. Rose in particular was our main contact. She advised promptly on the upcoming days itinerary. If we had a question she quickly replied and guided us through. Excellent service.
Response from Wanderful Holidays LLCMay 5, 2026
We’re so pleased to hear that you found our team professional and responsive throughout your journey. Rose will be especially happy to know her guidance and timely updates for each day’s plans made a positive difference for you.
We truly appreciate your kind words and hope to assist you again on a future trip.
Best regards,
Lily
CC
Cecilia C.
Italy tour - A huge shout-out to Francesca R
A huge shout-out to Francesca R. our amazing guide in Florence! 💛 She was so knowledgeable and passionate about the city, and the way she shared stories and connected everything together made the tour unforgettable.
We loved every minute of it! 🇮🇹✨
Response from Wanderful Holidays LLCMay 5, 2026
Thank you for sharing such lovely feedback from your time in Florence.
We’re delighted to hear how much Francesca’s knowledge, storytelling, and genuine passion for the city elevated your experience. Guides like her have a special way of connecting history, culture, and place in a way that truly stays with travelers long after the tour ends.
We’ll be sure to pass along your kind words to her, she will be thrilled to know she helped make your visit so memorable.
Regards,
Wendy
RB
Robin B.
Wanderful went cheap at our expense
Wanderful went cheap at our expense. A disappointing tour for many reasons. Our first hotel in Johannesburg (Holiday Inn Sunnyside) was in a very unsafe area where the hotel itself advised checking with reception before opening the room door! Thus no local eating options and very average food in the hotel. The advertised accommodation for the safari was Mabula Game Lodge - the actual accommodation was Eclectic Safari Lodge. Whilst a beautiful location with an excellent safari guide it had the feel of a homestay. The owners live in 1 of the 4 lodges (fan but no aircon) and share the common areas. Their excessive desire to please was intense and intrusive and detracted from what could have been a very relaxing experience. Dining options - food and timing - were essentially the host's choice, though the meals were good quality. However the anticipated Mabula Game Lodge offered aircon rooms and far more facilities.
Comfortable transfers to & from the Game reserve.
The Garden Route could have been a much better experience had the tour been designed by a local guide. Arrival in Knynsa is too late to explore the town or area. The next day was 5 hours drive for a 2 hour experience and a late return again preventing exploring the Knysna area. These experiences could have been seen en route from Knysna to Franschhoek thus allowing us to experience more of the Garden Route.
The hotel L'Ermitage was a jewel amongst generally disappointing hotels that are clearly at the very bottom end of their star ratings. The wine tram experience in Franschhoek was excellent and highly recommended. Had it not been for our local guide Paul from Experience South Africa who flexed the itinerary and made it a much better experience the Garden Route tour would have been very poor as designed.
The Cape Town hotel (Colosseum) is located next to a huge shopping centre and 9km from the city centre. Another hotel that appears to be the cheapest possible 4 star option. The hotel does not have a pool or a gym. Exploring the city or waterfront requires Uber transport as very few tours pick up from this location.
Mama Africa restaurant is a great experience but the drumming does not happen every night and ask for the tasting menu. It is also half the cost if booked directly with restaurant.
Communication from Wanderful Holidays is the worst we have experienced, even using WhatsApp. The itinerary was not shared with us until midway though the trip, and then we were blamed for not having received it! Daily requests for information and then having such poor customer service was a stressful and anxiety provoking experience that materially detracted from this tour.
All in all a tour around South Africa such as this is a recommended experience - but not with Wanderful Holidays. What they advertise and what they deliver are significantly different. Very poor value for the money. Wanderful do not know South Africa and have relied on second hand information that is inadequate.
In reply to Wanderful's response - this is a carefully curated extract of our communications taken out of context. The tone, though is typical of their approach to customer service - it is the customer's issue.
Buyer beware.
Response from Wanderful Holidays LLCOct 21, 2025
Hello Robin and Sally,
We thank you for taking the time to share your feedback. However, your review has left us a bit surprised, as it doesn’t seem to align with your communication throughout the tour on our daily operations chat group. Each day, our team reached out to check on your experience, and most responses from your side were consistently positive.
To offer clarity, here are a few excerpts from our chat records, which also highlight the speed and consistency of our communication (as seen in the date and time stamps):
[12/10, 10:42] Wendy – Wanderful Holidays: Hi Sally, how was it today? How was your guide?
[12/10, 10:43] Sally Fox: Good day. Guide was excellent and very informative. Would recommend the tour.
[13/10, 15:09] Wendy – Wanderful Holidays: Hi Sally, hope the transfer was smooth. How are you finding the hotel?
[13/10, 15:12] Sally Fox: Hi, the transfer was great, arrived early. The lodge is stunning — we are the only people here and the host can’t do enough for us. The game drive this afternoon was fabulous. (Eclectic Safari Lodge)
Our communication records also reflect prompt assistance beyond standard operations — including flight check-ins and delivery of boarding passes in advance:
[15/10, 02:36] Sally Fox : Hi do we need tickets for the flight today ?
Also do we have details of who our contact at George airport will be and the hotel we will be staying at ? [15/10, 05:08] Rose -Wanderful Holidays : Hello Sally,
[15/10, 05:08] Rose – Wanderful Holidays: Hello Sally, I’m happy to inform you that I have checked you in for your flight on 15 Oct and attached the boarding passes.
[13/10, 15:25] Wendy Wanderful Holidays: Flight departs from Jo'burg at 16:00 on
15 Oct 25
We also addressed your concern regarding the breakfast inclusion at your last hotel immediately — our colleague Ronnie shared the documentation and personally called the hotel to resolve it.
It seems the real disconnect may have arisen because the detailed tour documentation, which was shared through our chat invite, did not appear in your chat window, after the invite was accepted a day later.
Giving us an impression that you had it all the time, only to realize 5-6 days into the trip that you couldn't see the copy while all the other team members could see it as shared.
Accommodation, we’d like to clarify that every hotel on your tour was selected with careful consideration for both comfort and safety:
Johannesburg: The choice of an international chain hotel was intentional to ensure security and guest comfort. The property offers spacious rooms with bathtubs, an outdoor swimming pool (essential during the warmer months), and a large campus so guests can relax freely without feeling restricted. All tours and transfers included door-to-door pick-up and drop-off services with English-speaking local guides, ensuring you were always accompanied.
Eclectic Safari Lodge - Comments mentioned in the review above and the ones sent on the Instant chat group do not align at all (Chat transcript as above).
Knysna: We had already noted recent feedback about the previous property. it recently lost its Travellers’ Choice badge — Have contracted with new hotels here.
Cape Town: As per AI and TripAdvisor it said "Your hotel remains one of the city’s highest-rated urban properties, boasting over 813 verified reviews and a 90%+ recommendation rate, proudly holding its Travellers’ Choice recognition.
“Cape Town’s finest urban hotel, occupying a prime position just ten minutes from the city center and the world-famous V&A Waterfront, and only 15 km from the airport. Accommodation comprises spacious suites designed for comfort and relaxation.” All the tours include a pick up and drop off from the hotel itself. Any tours booked included pick ups from the hotel and drop off at the hotel , however to be clear we never received any requests for additional tours or any requests transfers which would have been organised by our team.
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BN
bkizerbbc.net
Wonderful job for our Portugal and Azores trip
This team did an amazing job! We couldn’t have been more happy with the planning and care for our amazing visit to Portugal and the Azores. I highly recommend you take advantage of the expertise and care that we were fortunate to have provided for us. Well done and thank you to Rose, Wendy, Lily, Hannah, Ronnie and Sam 👏👏👏
Response from Wanderful Holidays LLCMay 5, 2026
We’re delighted to hear how much you enjoyed your time in Portugal and the Azores, and that the planning and care from our team helped make the experience so special. Rose, Wendy, Lily, Hannah, Ronnie, and Sam will all be so pleased to hear your kind words.
We truly appreciate your recommendation and hope to assist you again on another memorable journey.
Best regards,
Team Wanderful
JW
J W.
10 day Portugal tour
Our trip to Portugal was well planned and executed. A number of the tour guides ( separate companies) were extremely knowledgable. The prior day confirmations and updates were helpful.
Wanderful staff were very helpful on the one issue that came up.
Jim & Diana
Response from Wanderful Holidays LLCMay 5, 2026
Dear Jim & Diana,
Thank you for sharing your experience from your 10-day journey in Portugal.
We’re pleased to hear the trip felt well planned and smoothly executed, and that the knowledgeable local guides and day-prior confirmations added to your comfort along the way. We’re also glad our team could step in promptly when the issue arose and assist you.
It was a pleasure supporting your travels, and we hope to help you plan another memorable trip in the future.
Kind regards,
Wendy
KR
Katharine R.
Our trip was amazing
Our trip was amazing. Wanderful Holidays did everything as promised. They were very communicative and all of their representatives were professional and knowledgeable. All of the hotels, drivers and guides made us feel like we were their number one priority and that gave us the freedom to truly enjoy the countries and their culture. We will use them in the future.
Response from Wanderful Holidays LLCMay 5, 2026
Thank you so much for sharing your experience it truly means a lot to us.
We’re so pleased to hear that your journey went exactly as planned and that you felt supported every step of the way. Knowing that our communication, local representatives, hotels, drivers, and guides helped you feel cared for and free to simply enjoy the destinations is exactly what we strive to achieve for every traveller.
Your kind words are greatly appreciated, and we would be absolutely delighted to assist you again whenever you’re ready for your next adventure.
Warm regards,
The Wanderful Holidays Team
