Wanderful Holidays LLCReviews of wanderfulholidays.com

For Tourradar and Wanderful Holidays --- BEWARE BEWARE BEWARE!! Once you buy a package from them they will constantly try to sell you upgrades that sounds like a good deal but its a scam. We were offered to upgrade to 5 star hotels for $198 per person over the course of 9 days which we opt to purchase. NOTE they do not tell you which hotel until 4 weeks prior to your trip or where its located however it should typically be in the same area. From here we were offered private transfers instead of group shuttles for an additional cost, then an upgraded seat cost for the ferry transport listed in our package, and then a checked luggage fee for the short flight between locations that is not offered at the airport per the operator so basically it was our only window to get checked bag???,. The offers and upgrades were endless and adding up in cost. Later they informed us of our 5 star hotel name/locations and they were ridiculous! One was extremely dated with OLD furniture from the 80's literally, another one was 30 minutes from the previous hotel booked and far away from all the local attractions with nothing surrounding the hotel to do on your leisure time. Lastly the 5 star hotels were priced ALOT LESS than the hotels we originally had so they basically made MORE money off of us. We were so heartbroken, we requested to change back to our previous hotel and use our credits towards any of their upgrade offers. Long story short nothing was resolved. There were excuses towards the hotels chosen and the previous ones not being available even though they showed available online but for a higher cost that they were not willing to cover even after we paid an additional $400. We went back and forth and ended up disputing through our bank for a FULL refund which thankfully we were able to successfully do. DO NOT go for this SCAM!... There's also noticeably no bad reviews on their website!..

First off the tour we were in, 10 cities in Spain in 10 days, was advertised as having a maximum group size of 10. Yet for 70-75% of the time there were at least 20 people in the tour. One time there were around 30. I paid almost $5200 for 2 people for this tour, specifically choosing this because of the advertised group size. I complained and requested their help many times while on the tour. Their constant reply was that the max of 10 was how many seats they were allocated. This response they parroted several times. Nothing of this allocation was mentioned in their advertising. They even tried to pass the advertised group size as a technical error. Not only that but within a few days of my complaint and demand for compensation, they changed the website description of this tour to state the maximum group size is 35. Obviously they recognized their error. They tried to offer me an option to leave the tour without giving me any details if I left. Most of their responses were simple deflection or delay tactics. I have a complete record of their responses. There were issues relating to pickup times, grossly insufficient times to get a bit to eat between events (15 minutes one time). Their response was to nitpick over the minutiae while avoiding their false advertising. In the end, they refused any sort of refund and only compensated us by giving us a measly credit for a future tour. I wouldn’t use them if they were the last tour company in the world. Just sick and tired of their constant diversion from the real issue of the group size. I book this because we were on a tour with 25 people and found the attention was insufficient to warrant a large fee. Had Wanderful Holidays actually compensated rather than giving me a coupon, I might have reconsidered making this review.