Walla SoundReviews of wallasound.com

Bluetooth speakers given for Christmas I found rated BETTER THAN BOSE I OWN, so I thought I would purchase. BIG MISTAKE. Have tried to return broken speaker 4 times now in writing, and due to the poorest customer 'service', the entire order is going back. I have written to at least 4 customer 'service' people who request photos and reasons and 'we'll get back to you' responses EVERY time. NEVER AGAIN. I will go back to Bose and Ebay if I have to. I may report to DISCOVER and I would give this company a zero if I could...BUYER BEWARE!

Wish there was a place to give negative ratings. I gave the Walla Sound earbuds and speaker as Christmas gifts to a relative. I was beyond embarrassed when he opened the gift, where one of the earbuds did not work, the speaker was completely muffled and everything felt pretty flimsy, something you would pick up from a toy store. Also, when I called to return, instead of making it easy, I was told to mail it back and call back again with a tracking number. So, after shipping charges I now have to pay for shipping again and provide them with a tracking number. Product and customer service both suck. Crazy to think that they have the audacity to be in business... bunch of scammers. So, please beware and stay away from them.

Got the wallabud earbuds and they suck. To turn on and off you gotta hold the side for three seconds. There's no button you just gotta hope you're holding the right spot. It never lets you turn it off without beeping too early only a second in. So it takes a few tries just to turn on or off my earbuds. So great, so glad we let crappy companies make crappy cash grab products to rip everyone off with. Buy something else.

Order these weeks ago, bought 4 for the deal, We have not seen them and the tracking number does not work, I have sent many emails asking where the product is and to get a better tracking number but all I keep receiving is their Auto email advising they will get back to us but to date crickets. RUN do not buy these going to deal with paypal on refund and buy a reputable set for the family.

Poor quality earbuds - I requested a return immediately. They delayed until it was past the 30 day return window. I wish I had come here first - earbuds died after being used less than 20 times.

Customer service is crappy. After many attempts to confirm a refund of the scratchy one of two speakers, I sent the scratchy one back and hope to see a refund but am not expecting it. Ok product for the second speaker… the one I kept. Buyer beware! Besides crap customer service can we agree their quality control in manufacturing also sucks ?

I purchased 2 after reading some reviews online and the discounted price offered (only available when purchasing 2). I was so excited to receive my speaker! Although, it arrived later than tracking anticipated ~ which was a challenge since I use my speaker for clients at work. When I opened the box, the sides of the speaker was scratched and the sound was "scratchy" especially with a higher volume. This scratchy sound continues even when the sound is not on which is challenging when trying to create an ambiance with clients.

The worst poorly made product with absolutely no customer service .. no guarantee.. huge waste of money.. over promised under delivered .. the sound was tinny as if the speaker as broken before it arrive .. the customer service wanted to send me Pennies on the dollar no customer service to speak to .. no contact customer service team with a contact number.. Do Not purchase you will be extremely upset with yourself .. get a damn land line with 800 number .. we need old fashioned customer service and not your AI Donna Joyner