Walla SoundReviews of wallasound.com

Bought two Walla Sound bluetooth speakers after reading stellar reviews on sound quality and length of charge on battery. I use speakers for commuting to and from work because I have an older truck that doesn't have bluetooth connectivity. Went into this open minded and excited to have some good speakers at a good price. Wish I hadn't thrown the boxes away. These speakers don't link with one another, sound quality is worthless and charge is 2.5 hours on a good day. These might be alright for someone who listens to bubblegum pop music or audio books where quality makes no difference but if you enjoy your music don't get them. The only reason I gave them one star is because they come with short shoelace lanyards. Needless to say, my Walla Sound speakers are on their way to join the discarded boxes in the landfill.

Horrible product!! Shockingly bad sound. Tried calling, but lines are “down”. Emails to support came back as undeliverable. This place is a SCAM!

The sound quality is not good for music. Fine for voice. The things stopped. charging after three months so they are now dead. Walla Sound refused to replace the buds or send a new charging unit. Don't go anywhere near these things.

Awful! Just awful. - the controls are awkward - my left bud took forever to charge and then wouldn't hold the charge - I've had difficulty connecting to both my wife's IPhone and my Galaxy - the sound of the buds is okay at best. But the okay sound in the buds is far better than on Walla's tinny-sounding portable speaker. I truly think the transistor radio my parents had back in the 1970s had better sound than this thing. One saving grace is that customer service was really responsive. They were very quick to respond to my emails and did make some attempt to help out. I hadn't shipped my products back within 30 days, so I was stuck with them. Nonetheless, I contacted customer service to let them know how displeased I was with my purchase and to see if I could have the one bud replaced. They offered me a $50 gift card, which was appreciated but, frankly, using it would be simply throwing good money after bad.

They broke within a month, one of them stopped charging. Zero response when I contacted customer service about. Don’t waste your money.

The speakers are a joke. If they connect, and that is rare, the sound is ok. BUT, they rarely connect. One order took three weeks and the replacement order was here in two days. One was missing cables and the other just would not pair. I also got two sets of earbuds. Absolutely a mistake. I could not rate less than one.

The speaker had a cracked part, when I reach out in January requesting a refund or a replacement, they seem more then helpful. HOWEVER, they asked me to send a photo proof, they claimed they can open the file. Conversation back and forth since January, the problem was not my issues, it seem to turn into a delay tactic. It took longer for me to get a response to the point it was past 30 days. A broken item was shipped to me and they refuse to replace the item. I would not recommend them.

If I could give this company Zero stars, I would. I purchased a Bluetooth speaker from WallaSound after seeing the return for 100% refund (return shipping paid by me) 30 day guarantee. While waiting for it to arrive, I had second thoughts about the quality of the product so knew I would be returning it upon arrival after contacting them. Tried to contact at the customer service phone number (on the website) but no matter what day of the week or time of day, always got the “sorry we are closed” & “leave a message & we will call you back,” My call was never returned. Sent an email (from the website) and received an offer of 25% off plus a $50 gift card toward my next purchase from WallaSound. I replied saying no thank you & asked for their directions for returning product. I did this several times over several days & heard nothing. I looked up product return address. I then sent an email stating that I was returning item using tracking number without pre-authorisation as they never responded to any of my calls or emails. Further, I expected a response & refund from them or I would let my bank’s fraud department deal with it, I waited a week from when they received my return and nothing. My bank has refunded the purchase amount & investigating this company. Do not do business with them. You’ve been warned.