Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
walkinpets.com
Website
walkinpets.com
Category
Pet Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 33% of reviews.
Latest
Most recent review: September 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Measurements did not work for my goat. We have had 3 flat tires, and still trying to get front and back even.
Response from WalkinpetsJul 6, 2023
Margo, thanks for taking the time to review. One of the team is going to reach out to you to assist with the issue. Our team does offer fitting assistance, and we look forward to working with you.
MG
MCJ - Gaithersburg, M.
There is no consistency on the fitting
There is no consistency on the fitting. First one we bought fit okay, 2nd one didn't. I had to keep twisting to fit my pup's foot/paw. It is very pricy for the quality they provide. It didn't last long because the bottom part of the shoe wore out very quickly. The cushion that I bought in addition to it, didn't really glued in on the shoe much.
Response from WalkinpetsJul 6, 2023
Mary, thank you for the review. You should expect consistency in our products. We would be happy to have one of the team work with you directly on the fitting of this product. If you are interested, please reach out to us at [email protected]
ML
Melissa L.
French Bulldog
This device has most certainly helped her in getting around. I don’t worry about her, banging her head into furniture and walls as much. The biggest issue I have had is within one week the stitching on the edges is starting to fray, especially under the chest material. I am constantly having to re-bend the halo because she bends it whenever she goes into the walls. She is a French bulldog so she is strong but at times I feel the device is not strong enough for her.
Response from WalkinpetsJun 29, 2023
Melissa, thank you for taking the time to review the halo. We are so happy that your Bulldog is moving around the house better. As a bunch of pet lovers, nothing makes us happier than to hear of these success stories.
NE
Native Enterprise R.
Great but not perfect
Product turned out to not fit (perhaps not measured properly) and seemed made of poor-quality material. Great design
Response from WalkinpetsJun 28, 2023
Jonathan, thanks for taking the time to review. While we appreciate the great design, we want to ensure that you are happy with the product. We would love to hear more about your experience with quality. The information has been shared with our Product Engineering Group as they strive to improve our product.
SI
Shawna I.
I feel there could be some improvements… with the assembly instruction manual and the fitting process.
I feel there could be some improvements made. There are minimal instructions provided and they display poor quality diagrams. When I tried to access the link provided for further instruction it was no longer available.
Also, it is quite a challenge to fit the chair to your pup, as the fitting process requires your pup to stand up, and well, if you're getting the wheelchair there's a good chance that your pup is struggling to do just that. I have scheduled an appointment with my veterinarian for assistance with this so that I don't cause further injury to my dog as a result of not having it fitted properly.
Response from WalkinpetsJun 28, 2023
Shawna, thank you for taking the time to review. Our goal is always to ensure that this product is user friendly and ready for your furry friend. If you need any additional assistance with fitting, please let us know at [email protected]
KC
Kyndra C.
Service was fairly decent
Service was fairly decent, albeit very confusing at times. I had to ask for clarification a lot in the return process and had duplicate emails being sent to me regarding the same information. This company struggles with clear instructions but are kind and helpful ultimately.
Response from WalkinpetsJun 28, 2023
Kyndra, thank you for your kind words regarding the staff. The team is a bunch of pet lovers who are committed to our furry friends having a comfortable, mobile life. We look forward to serving you in the future.
NW
Nellie W.
Its hard to choose the dogs size
Its hard to choose the dogs size. The first one I ordered was too small I returned it and got the other size. I paid for faster expedition, but it I came late.
Response from WalkinpetsJun 28, 2023
Nellie, thank you for the review. On the shipping, it appears as if your expedited shipping was interrupted by a weekend. Our service partners no longer guarantee any weekend delivery. They may actually deliver, but will not promise to do so. In your case, the weekend delivery did not happen. We do apologize for that.
FB
Floyd Boatright J.
Disappointed.
First, the good. This product helps my pet, who is old and has limited mobility. Which is the only reason it gets 3 stars.
What I dislike about it is the sizing method, attention to detail, design, and quality of materials. For the price, I feel taken advantage of. Using the vulnerability of helping our pets in need to charge a superior price for an inferior product. I am disappointed and will not be a returning customer.
The label on the rear harness stated it was for the front. This was probably the first red flag, that attention to detail and quality were lacking.
As others have stated before, we followed the sizing instructions and this is still not fitting right. I do not know if it is the design or fit that causes my female dog to urinate on the materials. Coincidentally, within three days of use, the adhesive in the neoprene leg loop connector thing failed. Simple stitching would remedy this material design flaw. HP offered to send another if I sent a picture. However, what is the point? If it is going to replicate the same results, it is just another disappointment.
I have to wash this daily due to the urine issue. Which I suspect will diminish the life expectancy of the materials.
The design of the rear handle length is dependent on the leg loop size. If a larger leg loop is needed then, you must have a shorter handle, and vice versa. The handle is not long enough to use upright. One must lean to the side or bend to use it. Thus, creating my own mobility issue.
The overall design is poor, bulky, not breathable.
I am unable to exchange due to the urine issue, and the fact that it is impossible to get fur out of the lining material.
I am glad others have had success, however I will be looking at other brands. Or if needed make my own and use this as a model of what not to do.
Response from WalkinpetsJun 28, 2023
Floyd, thanks for your candid review. Your experience has been shared with our Product Engineering Group as we are always looking to improve the experience of our valued customers.