WalkinpetsReviews of walkinpets.com

I've had a set of wheels for my dog for over 3 years. In that time I've had to order new knuckles , new clips to hold up the stirrups ( after 3 sets broke i just went to a hardware store and got some metal clips to use) and the harness that clips into her rear wheel wheelchair literally rotted and fell apart . I've tried finding bigger/wider wheels for her wheelchair because she rolls out into the yard and just stops and stands there and doesn't move around. The wheels are small and the are hard for her to pull over rough terrain. bigger/wider? Wheels would help her maneuver my yard better. When i oredered the harness when hers fell apart and I accidentally ordered the wrong thing. I opened it realized it was wrong and returned it immediately without even trying it on my dog at all. It was a front harness for a front wheeled chair. We have a rear wheeled chair. I put it back in the bag and send it in to return it . I later got pictures of an item that was damaged and they said that I was refused my refund because I returned damaged item. I don't believe I returned to damage item but the message went to a spam folder so I didn't see it . There was a deadline to reply and I missed it. but they attached photos, the photos show an item that has a mesh cloth on it. the item I returned had no mesh cloth on it and I asked for a picture of the entire item because they just sent small photos of damage . Some damage is on an item with mesh. they never responded to any of my emails, which is my fault for missing the " deadline " to reply. I am an extremely small special needs animal rescue and every penny we spend is precious to us as we pay for 96 percent of all our animals care.

So disappointed. Would not fit on our dog.

I purchase a brace for my dog that was not the correct product for her condition. I need to return. They send me an email stating that I must pay for my own return shipping, and I will also have to pay a "restocking fee" which cannot be determined until I send the product back. I did open the package and try the brace on my dog, but she cannot use it. I spent around $50 and can maybe get half back if I am lucky. I WILL NEVER ORDER FROM THIS COMPANY AGAIN. Use Chewy or Amazon

I bought wheels for my dog who very suddenly couldn't use his back legs. This took 3 people (2 of whom are architects!) 2 hours to assemble. Then my dog suddenly died a few days later, and before using the wheels. When i called, they said under the circumstances, they would give me a full refund minus the shipping cost. This did not happen. They kept 1/3 of the purchase price. Buyer Beware

Cheated out of 100 % refund...match Amazon's return policy until you do I will stay clear...

Might be good for another dog,but not for mine. She will not move with it on her and if she does , she only backs up. I have tried 6 times with the same result. The one time she made # 2 it got on the darn thing so now I can’t return it. This is a rear harness for a small dog. The measure on her 10 1/2 inches. Got small size recommended by instructions.

Website sucks for returns

I paid $10 extra for " custom fitting foam" and was recommended to size up to accommodate. The "custom fitting" was just a foam sheet that I was supposed to cut out myself with too many templates and no clarification of which one to cut. I did appreciate the fast shipping and the boot seems well made but does not fit my dog.