WalkinpetsReviews of walkinpets.com

Response from WalkinpetsMar 22, 2024

Thank you Laura very much for your kind words and valuable feedback. We're delighted to hear that Winter, Autumn, and our team were able to assist you with the cart vest design issue. Your appreciation means a lot to us, and we’ll make sure to pass your compliments on to them. Your suggestion regarding enhanced communication and training with our manufacturers and engineers is well-taken. We are always looking for ways to improve our service and understanding of the products we offer, including how they are made and fitted. Feedback like yours is instrumental in guiding these improvements. Thank you for helping us grow and for being such an important part of the Walkin' Pets family. We're here for you and your pet, committed to providing the best possible experience and support.

Response from WalkinpetsMar 5, 2024

Thanks for that comment. We also love to show the different type of pets who can work in our chairs.

Response from WalkinpetsMar 22, 2024

Thank you Marge for your wonderful review and for recognizing the joy and transformation our equipment brings to so many pets' lives! It truly warms our hearts to know that you see the happiness and new opportunities for a fulfilling life that we aim to provide for these sweethearts. The entire team at Walkin' Pets shares your sentiment and is deeply committed to improving the quality of life for pets with mobility issues. Seeing their happy faces and knowing they're enjoying life to the fullest with their families is what motivates us every day. Thank you for being a part of our community and for your love and support. It means the world to us and the pets we serve!

Response from WalkinpetsMar 22, 2024

Thank you Shelley so much for your kind words and for participating in our calendar contest! We're thrilled to hear that you love the calendar and that Dakota has made a special appearance on the back cover. Including every pet who entered the contest is our way of celebrating the incredible bond between pets and their families, and of course, the amazing personalities of our furry friends themselves. We believe every participant is a star and deserves to be showcased. We hope Dakota's feature brings a smile to your face every time you see it. Thank you for being a valued member of our community and for sharing Dakota with us and the world!

Response from WalkinpetsMar 22, 2024

Wow, thank you so much for your incredible review and five-star rating! We're truly sorry to hear about the difficulties you experienced with UK stockists, but we're thrilled that we could turn the situation around for you. Ensuring that your order was dispatched promptly and delivered to you in just a few days reflects our commitment to exceptional service, no matter where in the world you are. We're so glad to hear you've received your Warrior Harness and hope it makes a significant difference for you. Thank you for choosing to order directly from Walkin' Pets and for trusting us with your international shipping needs. We're here for you and your pet, always aiming to provide fantastic service. Welcome to the Walkin' Pets family!

Response from WalkinpetsMar 22, 2024

Thank you Brian for your kind words! We're thrilled to hear that Winter was able to assist you efficiently with finding the correct replacement parts for your potbelly pig's cart. Our customer care team, including Winter, is dedicated to ensuring that you and your beloved pet have the best possible experience with our products. It’s wonderful to know that we were able to meet your needs and expectations. If there’s anything more we can do to help, please don’t hesitate to reach out. Thank you for choosing Walkin' Pets and for allowing us to be a part of your journey!