Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Yoni
ppl here are very much service oriented, making walkinpets one of the better companies I have encountered. I was assisted by Debbie who was patient and willing to help to get the best result.
Response from WalkinpetsMar 21, 2024
Thank you Yoni for the great review and the shout out to our team member. Our team is always beyond pleased when we can make a pet parent’s and their furry family members’ life easier.
Bernadette H.
My poodle is 16 years old but still loves to go for a run every day. Then she tore the ACL in her hind leg. Too old for surgery and not able to run anymore she was depressed and not eating well. Then she got her Walking' Wheels and we're off to the races again! It only took her about 10 minutes to figure it out. I use one stirrup to hold up the bad leg so she can't reinjure it which took a little getting used to but now she doesn't mind. Be aware that assembly and adjustment is very challenging. It took 2 days and multiple tries to get it right, but it was worth it. Getting her in and out is a breeze once it's set up correctly. I'm really happy with the purchase.
Response from WalkinpetsMar 20, 2024
Hello Bernadette, Thank you for your kind words and sharing your beloved Poodle's great success story! It is our genuine pleasure to provide the best possible customer service and products at such a difficult time in a pet’s and family’s life. We are always here to help should you ever have any questions.
T T.
Awesome customer service!
Response from WalkinpetsMar 20, 2024
We’re so glad to hear you loved the experience, and that your Walkin’ Wheels is helping your sweet pet! We’re happy to help you again, should you ever need additional assistance!
DIEGO
My 17yr old Yorkie could not get around anymore without help. Bought the mini 2 wheel chair and front attachment and both are working great! He's able to walk around on his own and go for walks again!
Response from WalkinpetsMar 20, 2024
Thank you for sharing your experience Diego, The entire team at Walkin’ Pets love to hear that our customers are happy, and their pets remain active and enjoying life.
Merideth F.
My boy Otis is a mini dachshund. He is only 6 and has been using his wheelchair for half his life. I recently replaced his harness and was super happy that it now comes with removable padding. 😊. We go to parks that have creeks and he gets in the water in his wheels, he loves the water. Great addition to the harness, the pads dry quickly and don't rub on his chest.
Response from WalkinpetsMar 20, 2024
Thank you Merideth for sharing your boy Otis's journey in his Walkin Wheels. We strive to make sure pets are comfortable and are pleased he likes his upgraded harness. Cheers to more adventures and skimming all the water shores!
Karen L.
Danielle was not only professional, but patient and compassionate with us when we I took my girl Gracie went to have a consult at the Amherst, NH facility. She listened to my concerns about Gracie, where we were in the process in maintaining quality of life in her senior years. Gracie had medical as well as mobility issues that we were dealing with; thyroid problems and being treated for Cushings Disease. Danielle, assisted in putting together the equipment for Gracie's size and mobility needs; we were very hopeful at the time in giving Gracie the chance to keep mobile. Unfortunately, due to the progression of her disease, Gracie was not able to use the Walkin' Pet's equipment for very long before she passed away. We will forever be grateful to Danielle for giving us hope to be able to help Gracie keep in motion. Even in that short window of time, her kindness and compassion towards Gracie during our visit was wonderful. Thank you, Danielle !!! Please note: I had no problem with returning the equipment for a refund as it was gently used. I would recommend this business to anyone that is seeking a loving way, a solution to keep their four legged angels happily in motion.
Response from WalkinpetsMar 20, 2024
Thank you Karen for your kind words. It is our genuine pleasure to provide the best possible customer service and products at such a difficult time in a pet’s and family’s life. Gracie was given so much love and she will always be with you in your heart. I feel very blessed to have met you both. Gracie did carry such a bout of happiness with her, you were so lucky to have found each other and share so many wonderful memories.
Carmen B.
The customer service team is beyond exemplary! They are helpful, supportive, professional, and compassionate. They have experience in dealing with mobility issues for pets, and they really do seem to care and understand what the customer and pet is going through. The products are as advertised and have given my fur baby the ability to move, chase cats, and enjoy the rest of her life!
Response from WalkinpetsMar 22, 2024
We're deeply touched by your wonderful review Carmen. Thank you for taking the time to share your experience with our customer service team and our products. Hearing that we could contribute to giving your fur baby a renewed sense of freedom and joy truly warms our hearts. At Walkin' Pets, we’re all about understanding and compassion, both for our pets facing mobility challenges and for the people who love them. Knowing that your beloved companion is once again able to chase, play, and enjoy life to the fullest is exactly why we do what we do. Should you or your furry friend need anything in the future, please remember we're always here for you. Welcome to the Walkin' Pets family, where every step taken together makes a difference!
VRMyles
I purchased a refurbished Medium/Large (rear)wheelchair for my 68 lb high energy Chesapeake Bay Retriever. WP were very helpful when I was fitting the chair. I never had to wait for an answer. The customer service was great. I did have to replace a clip that was not quite tight enough. The replacement was free and came quickly. The best part is that my beloved four legged friend is back chasing balls and she seems more content and wants to use the chair. I believe that she is rebuilding strength that she had been loosing. Thank you WP from the bottom of my heart.
Response from WalkinpetsMar 22, 2024
Your heartfelt review means the world to us! Thank you for sharing your experience with the Medium/Large refurbished wheelchair and our customer service team. We're overjoyed to hear that your Chesapeake Bay Retriever has adapted so well to her new mobility solution, regaining strength and the joy of chasing balls once again. It's stories like yours that inspire and motivate us every day. We understand how important it is for your furry friend to enjoy a happy, active life, and we're so glad we could play a part in making that happen. Remember, we're always here to help with any questions or further needs. Sending our best wishes to you and your energetic companion for many more adventures together!
