WalkinpetsReviews of walkinpets.com

Response from WalkinpetsApr 2, 2024

Thank you Mary Jo for sharing your experience with us. We're truly sorry that you had to return the rear harness but are glad to hear that the process was swift on our end. Your satisfaction and the well-being of your pet are our top priorities. If there's anything more we can do to assist you or if you have any further feedback, please don't hesitate to reach out. We're here for you and your pet, every step of the way.

Response from WalkinpetsApr 2, 2024

James, we are deeply touched by your message and wish to express our heartfelt condolences for the loss of your beloved dog. Your journey with us, through your purchases, has been valued and appreciated more than words can convey. Losing a cherished companion is profoundly difficult, and we want you to know that our thoughts are with you during this time of mourning. Thank you for entrusting us to be a part of your and your dog's life. If there's any way we can offer support please don't hesitate to reach out. You'll always be a valued member of the Walkin' Pets family.

Response from WalkinpetsApr 2, 2024

Thank you Rose so much for your kind words! We're thrilled to hear that we could assist you with your questions. We share in your hope that our product will make a positive difference for Hunter. It's our greatest joy to support pets and their families on their journey to improved mobility and quality of life. Please keep us updated on how Hunter is doing with his new gear, and don't hesitate to reach out if you have any more questions or need further assistance. Welcome to the Walkin' Pets family!

Response from WalkinpetsApr 2, 2024

Beth, we are so grateful for your heartfelt review! It’s wonderful to hear that you found our product to be user-friendly, and even more rewarding to know your 10-year-old dog has adapted smoothly to their new Walkin' Wheels. Our goal is always to make a positive difference in the lives of pets and their families, and stories like yours truly make our day. We understand the importance of comfort and mobility for our furry friends, and we’re overjoyed to hear about the improvement in both your and your dog's daily life. Thank you for sharing your experience and for trusting us with such an important part of your journey together.

Response from WalkinpetsApr 2, 2024

Thank you Rhonda so much for taking the time to share your experience with us! We're thrilled to hear that you found our product and customer service to be exceptional. It's our mission to provide the best possible support for our customers and their furry friends, and knowing that your dog is enjoying their new wheelchair brings us immense joy. We're here for you and your dog, every step of the way. If there's anything more we can do to enhance your experience or support your pet's journey, please don't hesitate to reach out. Thank you for choosing Walkin Pets!

Response from WalkinpetsApr 2, 2024

Thank you Ian for sharing such an inspiring story with us! It's heartening to hear how the Walkin' Wheels wheelchair has brought back his excitement and happiness allowing him to enjoy his favorite activity of chasing tennis balls once again. We're also glad to know that our customer service team could contribute positively to your experience and know we are always here to help. We wish you and your adventurous companion many more fun-filled days of playing fetch together!

Response from WalkinpetsApr 2, 2024

Thank you for such a heartwarming review! We're overjoyed to hear about the positive impact our wheelchair has had on your dog, allowing them to walk and run again. Your recommendation to fellow animal lovers means the world to us. We're here for you and your pup, committed to providing the support needed for a more mobile and joyful life. Thank you for trusting Walkin' Pets and for being a part of our community. Here's to many more happy adventures with your beloved dog!

Response from WalkinpetsApr 2, 2024

Ashley, Thank you so much for sharing your touching story with us. It's truly heartwarming to hear how the wheelchair has been life-changing for your sister's senior dog and delighted to know that the process was very smooth for you. Our aim is always to ensure pets and their families have everything they need to make the most out of our products. If there's anything more we can assist with to support your sister's dog's journey, please don't hesitate to reach out. We wish you many joyful moments together!