Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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SB
Super customer service
Response from WalkinpetsApr 10, 2024
We really appreciate your wonderful feedback! We're thrilled to hear you were pleased with our customer service team. We strive to make your satisfaction our top priority. Thank you for choosing Walkin' Pets!
Allyson G.
Very polite and helpful customer service. Thank you
Response from WalkinpetsApr 10, 2024
Hello Allyson, we are delighted to hear that you had a positive experience with our customer service team. Providing polite and helpful support is at the heart of what we do, and it's wonderful to know we were able to assist you effectively. If you ever need anything else or have any more questions, please don't hesitate to reach out. Thank you again for choosing Walkin' Pets!
Linda G.
Helpful. Information guidance.
Response from WalkinpetsApr 10, 2024
Thank you Linda for your kind words! We're so glad to hear that you found our guidance helpful and informative. It's our goal to ensure you have all the information you need to make the best decisions for your pet. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for your trust in Walkin' Pets!
Blanka N.
It was a great experience. Stuff is well informed and patient explaining everything. Thank you so much
Response from WalkinpetsApr 10, 2024
Hello Blanka, we're thrilled to hear you had a great experience and felt fully supported by our knowledgeable and patient team. Our aim is to provide you with all the information and assistance you need, so it's wonderful to know we've succeeded. If you ever have more questions or need further support, remember we're just a message away. Thank you once again for choosing Walkin' Pets!
Kathleen C.
I ordered the wrong size and they were extremely understanding and helpful in my returning the wheelchair. I was then advised I could call for assistance in reordering the correct size. I plan to do so next!
Response from WalkinpetsApr 10, 2024
Thank you so much Kathleen for your kind words and understanding! We're glad to hear that our team was able to assist you through the process of returning the wheelchair and that you felt supported every step of the way. Ensuring you have the correct size for your pet is crucial, and we're more than happy to help you reorder the perfect fit. When you're ready to call for assistance, we'll be here to guide you. We appreciate your patience and look forward to serving you again. Thank you for choosing Walkin' Pets!
Diana C.
The chat made things so easy with the additional wheels that my Corgi needed. Packaging was fabulous!
Response from WalkinpetsApr 10, 2024
Diana, Thank you for your fantastic review! We're so pleased to hear that our chat service made the process easy for you, especially in finding the additional wheels your Corgi needed. We strive to ensure that every part of your experience with us is as smooth and positive as possible. If you ever need further assistance or have any questions, our team is here to help. Thank you for choosing Walkin' Pets for your Corgi's needs!
Angie
Easy to order, fast shipping & high quality product!
Response from WalkinpetsApr 10, 2024
Angie we appreciate you taking the time to leave such a wonderful review! Your feedback means the world to us, and we're committed to continuing to meet your expectations. If there's anything else we can do for you or your pet, please don't hesitate to reach out. Thanks again for choosing Walkin' Pets!
Amber H.
Excellent product and service. Complete game changer for my 14 year old lab ❤️
Response from WalkinpetsApr 10, 2024
Thank you Amber so much for sharing your experience with us! We're overjoyed to hear that our product has been a game changer for your 14-year-old lab. It's stories like yours that keep us motivated to provide the best products and service possible. We're here for you and your furry family member, so if there's anything more we can do to support you both, please don't hesitate to reach out. Wishing you and your lab many more joyful moments together!
