WalkinpetsReviews of walkinpets.com

Response from WalkinpetsJun 28, 2024

Jon, we really appreciate you sharing your experience. We're thrilled to hear that our walker has given your pet a new lease on life and made things easier for both of you. We apologize for the issue with the side clip and appreciate your feedback. Your comments help us improve our products. Please reach out to our customer service team for assistance with the clip. We're here to ensure your pet has the best possible experience. Thank you again for your feedback and for choosing Walkin' Pets.

Response from WalkinpetsJun 28, 2024

Tony, Thank you for your feedback and for sharing Daisy's experience with us. We're thrilled to hear that she’s enjoying her wheels. We sincerely apologize for the inconvenience caused by the size issue. Our goal is to provide the best possible support, so please reach out to our customer service team, and we'll promptly rectify the sizing problem. We're committed to ensuring Daisy has the perfect fit for her continued comfort and mobility.

Response from WalkinpetsJun 25, 2024

Thank you for your feedback. We're glad to hear the item met your expectations. We apologize for the delay in delivery and understand how frustrating it can be. While we strive for timely shipments, sometimes delays occur once the item is with the carrier. We appreciate your patience and hope to serve you even better in the future. Please feel free to reach out if you need any further assistance.

Response from WalkinpetsJun 21, 2024

Scott, thank you for taking the time to leave your feedback. We are delighted to hear that your German Shepherd is enjoying his wheelchair and making the most of his walks and playtime. It is wonderful to know he is adapting well and having fun! We appreciate your feedback on the product. Your insights are very valuable to us, and we are always looking for ways to improve. Thank you for choosing Walkin' Pets! If you have any further feedback or need assistance, please do not hesitate to reach out.

Response from WalkinpetsJun 21, 2024

Thank you for sharing Lucy's story. We are thrilled to hear that the wheelchair and harnesses have made such a positive impact on her life, allowing her to run and play with her brother and cousins. We truly appreciate your feedback and suggestions for additional aids for pets. If you have any more thoughts or need further assistance, please do not hesitate to reach out. We are here to help!

Response from WalkinpetsJun 18, 2024

Joyce, Thank you for sharing your experience. We're delighted to hear that your dog loves the wheelchair! We sincerely apologize for the initial inconvenience with the missing parts and the delay in shipping. We understand how frustrating that must have been. We appreciate your patience and your feedback on the attachment process. If there's anything more we can do to enhance your experience, please don't hesitate to let us know. We're here to support you and your furry friend. We are so happy to see your dog enjoying the wheelchair and living their best life!

Response from WalkinpetsJun 18, 2024

Thank you for your review Merry! We’re glad to hear the wheelchair was easy to fit and that the Warrior Harness fits your dog well. We apologize for the initial issue with the buckles and appreciate your patience as we resolved it. We'd love to offer some additional solutions to improve your experience. Could you reach out to us and share some photos of the harness on your dog? Your feedback is valuable to us. Looking forward to hearing from you!

Response from WalkinpetsJun 18, 2024

Katie, we greatly appreciate your feedback! We're glad our videos and email support were helpful for you. We also really do appreciate your input regarding the harness. Your insights help us improve. If you have any further suggestions or need assistance, please let us know., we are always happy to help.