Darrell Y.
called customer service 2 times
called customer service 2 times, person who answered was helpful to try and get harness to fit. Unfortunately, we had to euthanize our dog. Person who helped with RMA # was helpful. My dog, Rocky had a torn ligament in rear left leg. Was hoping Walk'in Pets would help restore his mobility. In the end we realized he was too old and lacked stamina for it to work. He was 15y/o.
Response from WalkinpetsJul 2, 2024
Thank you Darrell for sharing your experience and kind words about our customer service team. We're deeply sorry to hear about Rocky. Your dedication to helping him shows how much you cared. If there's anything more we can do to support you, please don't hesitate to reach out.

