Becky
Great Service
We experienced great customer service when we ordered our walker for our dog. All around easy and quick.
Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Becky
We experienced great customer service when we ordered our walker for our dog. All around easy and quick.
Debora C.
Customer service has been excellent. When I’ve called everyone has been very responsive. I am SO GLAD I purchased the walk-in wheels for my dog. It’s the best thing that’s happened for him in months. Thank you for a great product!!
Marie B.
Great experience. Quality item! The front splint was so easy to put on, and the dog got used to it right away. Within the hour she was no longer limping and able to walk normally. Awesome product!
Response from WalkinpetsOct 10, 2022
Hi Marie, Aw! Reviews like yours make our day! It’s great to hear that your sweet pup is doing well and loving their Front Splint. We all consider ourselves so fortunate to be a part in some way of a furry-kids return to fun and much-needed activity! We love our customer stories so please stay in touch, and don't hesitate to reach out if there is anything we can be of assistance with! Best, Olivia M.
Trent
Very happy with Walkin' Pets! Trying to save my pups leg and this is definitely helping with his paw placement.
Response from WalkinpetsOct 10, 2022
Hi Trent, Oh wow! We are so honored and proud to be a part of your pup's mobility journey! Thank you for choosing and trusting our team and our products to aid in your admirable attempt to save your pups leg, just wow! We are very happy for you and your pup, and are here to address and questions or concerns that may arise. Thanks again! Best, Olivia M.
Carol B.
Great service, fast delivery & always ready to answer questions. I have the small size rear wheel chair. It has been used once for a Dachshund & now for a Bassett-Dachshund cross. The chair is still in very good condition because the quality is good.
Response from WalkinpetsOct 10, 2022
Hi Carol, Wow! What a great review! Thank you! Our team is always beyond pleased when we can make a pet parent’s and their furry family members’ life easier, especially when we can impact multiple pets with just ONE wheelchair!! Thank you so much for your review. We are always here to answer any questions or to hear more about your journey with your pup's wheelie adventures. Best, Olivia M.
Robert R.
Extremely helpful staff. We accidentally ordered an incorrect unit for our pet. The staff took time to call based on the breed of our pet. This was above and beyond what we expect from many companies. Great job.
Response from WalkinpetsOct 10, 2022
Hi Robert, Thank you for taking the time to leave us such a GREAT review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority! We pride ourselves on our exceptional service and award-winning products. Thank you again for your feedback! It was our pleasure to help you find what you needed for your sweet pup! All the Best, Olivia M.
customer
Easy to exchange for wrong size. Love the back brace
Response from WalkinpetsOct 10, 2022
Hi There, Oh wonderful. We are so pleased to hear that you had an exceptionally great experience with our Customer Service team! We take customer experience very seriously here at Walkin' Pets and strive to deliver a friendly, easy, and informative experience when it comes to helping pet parents with their new mobility aids for their animals. Thank you for being one of our amazing customers! Best, Olivia M.
Isabella G.
The person I called to help me find what I needed on the website was very helpful!! I unfortunately don't remember her name or the day I called.
Response from WalkinpetsOct 10, 2022
Hi Isabella, Thank you for taking the time to leave a review. It is SO rewarding getting feedback like this, and we are very glad to have been a part of your furry family member's mobility journey! Please don't hesitate to reach out to us if you are in need of any assistance in the future. We are always happy to help! Best, Olivia M.