Sig
Instructions weak
I was able to figure out how to assemble to fit my dog, but the pictures were not always helpful. Not unexpected since this seem to be a main complaint from previous purchasers. I am thankful to have this device to help my dog.
Response from WalkinpetsOct 27, 2022
Hello Sig, Thank you for being a customer and for leaving your review. It is disappointing to me to hear that you experienced difficulty with assembling your wheelchair. Our team is always here to offer assistance. Our wheelchairs can be a little tricky to fit in the beginning so we do offer assistance. If you would like, you can email us photos or videos of your pet in the wheelchair so we can advise you that way. If you would prefer, we do offer virtual and in person fittings. We also have many instructional videos online that we would be glad to send you. Our wheelchair experts can be reached at [email protected] or by phone at 888-253-0777 Monday through Thursday from 8 AM to 6 PM EST, and Friday from 8 AM to 5 PM EST. We look forward to helping you!

