Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
walkinpets.com
Website
walkinpets.com
Category
Pet Stores
Listed on Five Star Index
2026
About these reviews
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The company replied to 33% of reviews.
Latest
Most recent review: September 2026.
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The Walkin wheels is GREAT! Still working on my dog getting used to it. The only bad thing, there was no instructions in the package so we had to pull it up on the website and watch it as well.
Response from WalkinpetsSep 29, 2022
Thank you for your kind words and for being a fantastic customer. It is our genuine pleasure to provide the best possible customer service and products at such a difficult time in a pet’s and family’s life. Please feel free to send us photos of your dog in their wheelchair so we can confirm it is fitted properly and assist you with any changes that may need to be made so your dog can be as comfortable as possible. Have a wonderful day!! The Entire Team at Walkin’ Pets!!
CM
Candice M.
The braces are working well
The braces are working well, however it was very frustrating dealing with your company. I had to personally telephone twice. Olivia was extremely helpful. When I received the 'confirm the address' emails, I responded every time. Five times in fact. So...I finally called Olivia again and she dealt with the problem.
Response from WalkinpetsSep 23, 2022
Dear Candice,
Thank you so much for your review! We truly value our customers feedback and although there was some frustration with our company, I am happy that I was able to help rectify the issues at hand. Please know that we regret your experience wasn't of complete satisfaction, and will work hard in the future to improve among our customer service team to provide a better experience for you and our future customers. Please don't hesitate to reach out if we can be of assistance to you in any way in the future. We are always happy to help!
Best,
Olivia M.
BH
Bobbie H.
This boot will definitely help her when…
This boot will definitely help her when she sprains ankle again. For the time being, I don't make her wear it as a preventative measure.
Response from WalkinpetsOct 27, 2022
Hello Bobbie! Thank you for this review. I am glad to hear that the Boot you purchased will work well for your dog should they ever have an injury. I hope it never comes to that but we are happy that our products are doing their job!
NI
Nicole
Good quality, impressive
Bought the front and rear harness (ready to be attached to the wheelchair) for my 14yr old German Shepherd / Golden Retriever mix. He has an old acl tear in his left knee and overcompensating has left his right hip weaker.
We've been doing ramps, he has a Bully Bed, he's fully carnivore (fresh meat from the local butcher), and he gets joint supplements (super snouts green lipped mussel) and CBD oil (he has epilepsy, seizure free!). We have knee and "wrist" braces, which he only sometimes tolerates. He's headstrong and will walk til he drops. He still tries to run, which turns into a slow trot. So he still moves really well.
He had injured his front wrist, and with that and his hip and knee... he wasn't getting around at all. I quickly ordered this set, though he healed before it came (and it was quick shipping). Thankfully I had already done the research, had the page saved and everything, and wanted this brand. (Figured due to his breed and past injuries, this day would come.)
I'm impressed. The fit of the rear harness is eh, but unless you get a custom fit, it's difficult to size dogs because they're all built different due to mixed breeding. I got a L per measured instructions but had to tighten it as small as it would go. I hate returns so we made it work. And it works amazing. He doesn't even care when it's on - and that's huge! this dog hates anything I put on him - but he just walks faster once he realizes he has support. I love his spirit.
Since I'm now behind him holding the rear harness, though, he keeps looking for me to be beside him and won't move forward until he knows I'm there. We're retraining for that. But most of the time he doesn't need the harness. But I'm thankful I have it because it works great.
The front harness fits very well but we haven't used it yet. It's bulky and like I said, he hates anything I put on him.. so we have to work up to that one.
To be honest, I'm hoping they remain as emergency backups. Thinking of purchasing the wheelchair just to have on hand, just in case, hoping to never use it, ya know?
I would definitely recommend this. But keep in mind it might take a bit for your pup to get used to moving around in it. So it's best to buy it before you need it so you can get your dog used to it. It's super easy to put on and adjust. It takes a little work to coordinate holding the harness while your dog walks.. seems like a simple concept but oddly enough, not as easy as it looks. And at first he refused to do his business with it on, but he got over that pretty quick and so far so good.
I take the rear harness with me on every walk (we walk 3-4 times a day) and have only needed it a few times. The peace of mind is priceless.
Response from WalkinpetsOct 27, 2022
Hello! Thank you so much for this wonderful review! It makes us so happy to know we have made our customers and their pets more comfortable and made their life a little easier. I think your method of introducing your dog to the products before they need to fully rely on it is very smart. Please let us know if you decide you would like to get a wheelchair so we can assist you in selecting the best size.
BH
Brian H.
Quick shipment
Quick shipment! I haven't used the harness yet, but at first glance it seems to be a good design, and what I was looking for to help support my German Shepherd Dog's hindquarters. I took one star off because there are two plastic snap hooks that attach the lifting sling to the harness, and they don't look very sturdy. They can probably be easily replaced if they break, but it would not be good for them to break while holding up my 90 lb dog.
Response from WalkinpetsOct 27, 2022
Hello Brian, Thank you for leaving your review! It makes my day to know that another customer enjoys the design of our products. We work very hard to have the best quality but easy to use products. Please note that we have a 90 day warranty on the off chance that the clips were to break.
MM
Mary M.
The brace is great
The brace is great. Easy to use. A little costly for such a tiny thing.
Response from WalkinpetsOct 27, 2022
Hello Mary! Thank you for your comment. It is wonderful to hear that you think the brace is great!
HE
Henry
Great customer service
Really like the product but size guide is off- had to exchange the brace for a larger one. But customer service was excellent.
Response from WalkinpetsOct 27, 2022
Good morning Henry! Thank you for bringing your concerns about our size guide to our attention! Our team has taken it into consideration and are actively working to correct this. We are so glad to hear that you had a great experience with our Customer Service Team!
TM
terence M.
I originally gave 3 stars
I originally gave 3 stars. Recently I was sent several emails trying to help. They did not correct the problem but they did show concern. First, I spoke with a rep before I bought the product, I told her what I needed for my dog and my limitations. She helped me choose this product. The person who followed up on my three star rating missed the mark but tried to be helpful. I did put on the product properly, and I cannot show you pictures or video because I do not own a cell phone nor digital camera. I am not mad at anyone they were more helpful than many websites and their products are made very well. Old pets and old owners, as a customer may have particular problems which should be identified befor sale
Response from WalkinpetsOct 27, 2022
Terence, I would love the opportunity to speak with you to see how we can rectify your situation. We appreciate having you as a customer and want to ensure that you enjoy the product and the experience you have with our Customer Service Team. We can be reached at (888) 253-0777 or [email protected] if you would like further assistance.