James C.
Great customer service and staff knowledge
The customer service and your associates knowledge in helping guide me through the best option for my fur baby.
Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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James C.
The customer service and your associates knowledge in helping guide me through the best option for my fur baby.
Nicholas C.
They have excellent customer service
Elizabeth K.
People on the phone were very knowledgeable and helpful. Best of all, my standard poodle, Betty, loves it!
David H.
As advertised, well made, functioned as intended.
Response from WalkinpetsJan 17, 2023
Hello David, thank you very much for your review. We are so glad that you are please with the products you ordered. Please let us know if we can be of further assistance in the future.
Beth V.
I purchased a wheelchair for my cat. The people I talked with were all very helpful. The quality of the product is second to none. After receiving the product and setting it up, it became apparent that my cat would need the front wheel attachment. When I called in to order the attachment, I again received excellent customer service by very helpful and knowledgeable employees. I highly recommend Walkin' Pets.
Response from WalkinpetsJan 17, 2023
Hello Beth, thank you very much for this lovely review. We are so glad that we were able to help you get the right product to help your cat be comfortable and mobile. We sincerely care about providing the best service we can so it is very rewarding to know that you enjoyed your experience with our Customer Service Department.
CHARYL W.
Quality products and fantastic service. Great follow up to questions.
Response from WalkinpetsJan 17, 2023
Hello Charyl, thank you for ordering with Walkin Pets. We are so pleased to hear that you have had such a good experience with the quality of the products you ordered and with the care you received from our Customer Service Team. We genuinely strive to offer the best products and care so it is wonderful to know that you recognized this. Take care!
M J T.
Quality product
Response from WalkinpetsJan 17, 2023
Hello! Thank you very much for leaving this review. We are very happy to know that you are pleased with the quality of the product you ordered. We are always working to make our products as straight forward and helpful as possible. We appreciate your feedback greatly.
June M.
My dog became paralyzed in his hind legs. The vet said he may regain some feelingor he may be always paralyzed. The website is easy to order a wheelchair to the size of my dog. Since my dog has used the wheelchair, he is happy and slowly regaining some movement in his rear legs. Thank you so much! You made a huge difference in his and my life!
Response from WalkinpetsJan 13, 2023
Hi June, thank you for taking the time to leave us such a GREAT review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority! We pride ourselves on our exceptional service and award-winning products. Thank you again for your feedback! It was our pleasure to help you find what you needed for your sweet pup!