WalkinpetsReviews of walkinpets.com

Response from WalkinpetsNov 30, 2022

Hello There, Thank you for posting your review, we take customer feedback very seriously! I am sorry to hear that you were not completely satisfied with your experience at Walkin' Pets. We are customarily known for our exceptional customer service and for properly guiding pet parents to the right product and size for their injured or ailing pet. We are happy to hear that you received the correct replacement piece, and want to stress the fact that we are always here to be of service to you in any way we can. Thank you for being one of our wonderful customers! Best, Olivia M.

Response from WalkinpetsOct 10, 2022

Hi Connie, Thank you for taking time out of your day to post a review! We take customer feedback very seriously and use it to improve our products, customer service, and overall experience that our pet parents have with us. We would be more than happy to discuss the issues you are facing with your harness if you'd like to give our Customer Service team a call at (888)253-0777 at your earliest convenience. Best, Olivia M.

Response from WalkinpetsSep 30, 2022

Hi Adriana! We appreciate you taking time to leave us a review, and are glad we meet your expectations for a quality product! Our customer service team is know for its exception service and knowledge base, and are always ready and happy to help. If there is any way we can assist you in the future, please do not hesitate to reach out. Thank you for being one of our wonderful customers! Best, Olivia M.

Response from WalkinpetsSep 30, 2022

Dear Jolene, We appreciate you taking time to leave us a review! Attention to detail and product guidance is always at the forefront for our caring customer support team. We would be happy to assist you with your product our guiding you towards a better suited mobility device. Our customer service team is always happy to help! Please call us at your earliest convenience at (888) 253-0777 Best, Olivia M.

Response from WalkinpetsSep 29, 2022

Hi Julieta. It’s great to hear that German Shepherd is doing well and loving their Walkin’ Wheels cart. The Leg Rings Connector can be moved to allow pets to use the bathroom without making a mess and we also have alternative harnesses. We all consider ourselves so fortunate to be a part in some way of a furry-kids return to fun and much-needed activity! Please reach out to us at (888) 253-0777 if you would like to learn more about our other harness options.

Response from WalkinpetsSep 30, 2022

Hi Julie, We appreciate you leaving a review! We are customarily known for our exceptional customer service and for properly guiding pet parents to the right product for their injured or ailing pet. If you would like to give us a call, our customer service team would be more than happy to assist you and provide recommendations for product adjustments! Please call us at your earliest convenience at (888) 253-0777 Best, Olivia M.

Response from WalkinpetsSep 30, 2022

Hi Marlene, Thank you for taking the time to leave a review! We appreciate your honest feedback and are always here to answer any questions or to hear more about your journey with Miss Pip. Our customer service team is happy to help! Best, Olivia M.

Response from WalkinpetsSep 30, 2022

Hi Hank, Thank you for taking time to leave a review for us! We do apologize for the delay in shipment and appreciate you being one of our wonderful customers. The entire team at Walkin’ Pets works very hard to make sure our customers are happy, and their pets remain active and enjoying life. If there is anything we can do to assist you and your pup with your Walkin' Pets products, please don't hesitate to reach out. Our customer service team is always happy to help! Best, Olivia M.