WalkinpetsReviews of walkinpets.com

Well I ordered a walking chair and my dog expired. I never got to use it, so I returned back for a refund . It's been over a week no refund yet and no responce...

i specifically asked you a very simple question and you didn't even address it.also when did my product ship since that's what you're concerns are wanting to know if you did a good job or not. you people failed miserably

Still waiting for rest of shipment

My dog cannot pee in it and it seems to bind her too much without enough cushioning and support.

We purchased this harness for our dog after seeing it recommended on a blog for dogs with wobblers syndrome. We were excited to get it but it was a pain to put on with no direction at all what so ever on how to put it on. The only thing it has for you to hold is the ring for the leash, no handle at all which stinks! My dog is comfortable wearing it no issues but this isn't good for dogs with wobblers syndrome at all there are better options out there. A nice strap for you to help assist would be great but the entire backing with the metal bars are not good it hangs over and there is now holding in the back end and my dog is xl size which fit just right but not a good fit for him

Didn’t work at all for my golden who has a long nose. When she turns her head, the frame doesn’t even protect her face. It needs to be on her neck which moves with her face, although this would be too heavy. When the halter is on the body, it didn’t help her at all. Was more of a nuisance. Sorry it didn’t work for her.

I haven't gotten confirmation that the package shipped. I haven't gotten the package was supposed to be 4-6 days. Where is the package?

Bought the back wheels a year ago. Now my beloved pup can not use his front legs much. So I ordered the front wheels. The Handicapped Pets company held up my order because they didn't have organization and couldn't find my previous order, and rather than simply send me what I'd purchased, we had to go around with emails for a few days.., though I'd ordered correctly and paid. I got the front wheels, and it only took an hour and a half to assemble. The product, even at half price, is nearly useless. The front wheels I ordered fit onto the back wheels I have. The front wheels are small and get caught on little cracks, stones, divets in the pavement... My dog cannot move the cart well now since his legs aren't working much. And there's no place to attach a leash to pull him. He tipped over many times, so I basically had to hold onto a handle on his harness to help him, and attach the leash by wrapping it around the back and pulling him. It's an overly complicated design to assemble, and was partly assembled, wrongly... The directions are missing a few steps. The company is arrogant and has terrible customer service. The wheels cart is overpriced by twice or more what it should be. It's rickety, and the plastic hooks are super cheap and come off easily. The metal buttons are difficult to use, to slide the extension rods to adjust size. I'm pretty disgusted. We were really hoping this would help my pup. But the wheels on the front only work on a smooth surface like a patio. Obviously the world is not one big patio. We need to go over the deck, on some small rocks, grass, the patio, the driveway, to reach the street. The cart is very frustrating and my dog and I did not have much fun. Bigger rugged wheels, like the wheels on the back, or round balls instead of wheels on the front might be an improvement. The ricketyness of the heavy metal pieces could be improved. Customer service could be improved. The price should be $150 for the rear set up, and $100 for the front wheels. At max. I paid over $700 for both. I bought the camo front even though it did not match the blue back because it was half price. Full price the front and back together would have been close to $900. Obviously, someone wiht a disabled dog is paying a lot in vet bills and going through emotional distress losing their beloved pet slowly. So the arrogance of the company making the really cumbersome product so expensive is galling. There should be ways to pull the cart, and to keep it balanced, without having to hold onto the dog. The dog fits on the cheap straps with rubber cushioning, and there's a long end for the straps to velcro around the dog, but that's useless: the dog still tips over in the cart, and strapping him in just means that the cart falls on top of him. Since the dogs who use these carts are unable to walk, we have to lift them in. Lifting a sixty pound dog, to put his back legs in the hoops, and his front legs in the hoops, is not easy and there is no design solution to make it easy. Having the harness for the front when we didn't have the front wheels on made it a little easier, but now there's no way to attach that harness. So I lift with the harness and a strap under his groin and try to get his legs in the loops. It's a real strain on both of us. It's very ineffective and very frustrating. Surely you can do better. At least try.