walkeredison.comReviews of walkeredison.com

I wish I could give zero stars. I ordered a set of two end tables advertised as “solid wood.” Well, part was solid wood but other parts were particle board which was not mentioned in the description of the item. Once put together, the back of the table did not line up with the sides of the table. They agreed to let me return the items but were going to deduct a $50 return fee from the refund due to “buyer’s remorse.” Even though I explained that the tables were both not as advertised and also defective they would not budge. Fine. At this point I just wanted to get some money back, so I shipped the tables back using their provided return labels, and they were delivered back to Walker Edison over 5 weeks ago. Almost weekly I have emailed customer service asking for an update on my refund——and received no response at all other than automated replies. I finally was able to talk to someone at the company today who still insisted that they were keeping $50 of my money and who had no explanation at all for why I was still waiting for my refund after they had received my return over a month ago. This company sells cheaply made products that they try to sell as higher quality and their customer service is basically non-existent.

They have seemed to upgrade their packing methods. I ordered a nightstand, bed frame, and coffee table from walkeredison.com All 3 arrived on time via FedEx and in perfect condition. They packed the boxes well and filled all the voids. They even added Masonite for packaging and heavy glue to the boxes for added rigidity. As for the quality of the product: They are built well, solid wood for sure, but it's a 'you get what you pay for' in terms of wood species. Every piece looks as it does on the site. It's good furniture for the price and I will definitely be buying from them again in the future.

RUN!!!!! Impossible to cancel an order same day that it was posted (within hours) They claimed that it was already shipped even though FedEx confirmed they hadn’t picked anything up and insisted on charging a « restocking «  fee! Really they will do anything to squeeze you out of your money, and they won’t even hide it! Completely disgusting !

RUN. RUN far, far way from this company. I truly hope you read my review before you put yourself in a situation to have the unbelievably stressful and expensive experience I did. First, DO NOT BELIEVE THE REVIEWS. I posted a negative review and it was not posted. I believe their reviews are computer generated. The furniture is total garbage, takes, on average, 3-4 hours per piece to put together and the return process is a nightmare. DO NOT BUY

Never got my item . Bought a bed frame with headboard for $625 . Didn’t know it was on back order . The date came where they restocked. They sent me a day it would be sent never got it . Everytime I try to call them . There closed even during they’re so called business hours ! Still haven’t got my items

I will have to agree with the reviews below and say I have experienced the same. I purchased a desk from this website through my job and within 2 1/2 months of moving it, the piece of junk fell apart. What a shame. It says a lot too they haven't even claimed their profile on this site so they really don't care about their customers. I hope I keep in mind to read TP reviews on stuff before I continue to be a consumer in this economy moving forward.

The company seems to make their money in ripping people off. Don't do business. Don't believe me? Keep reading.

We have owned a nighstand for about six months, and the component broke that keeps the drawer from sliding all the way out. I sent a photo and details via email, and was asked to fill out a ridiculously long form (which included fields for info that no customer should have to provide beyond order #...felt like a distributor form). Anyway, did all that, was asked what part number the missing part belonged to (how on earth would I know this??), and then responded with you're outside of warranty so you have to pay for part...but part is not available because this item is being discontinued. WHAT? They couldn't have saved me all that back and forth when I provided the item number and a photo of the part from the get-go? Unbelievable. No integrity, crappy stuff.