WalgreensReviews of walgreens.com

I recently went to a transitioning store from a RiteAid. Having worked at the store years ago I was appalled at the lack of patient care and customer service. By both the front store or RA and the Walgreens crew just standing around talking heard me complain and did and said nothing. I believe it was Alicia that was friendly and doing her job approve her job.

I have never been treated so poorly at a pharmacy. I spent an entire day at an Urgent Care in Marco Island , Florida. I was given a prescription fir Motrin. I was also told to purchase a buddy wrap for my toe. Now I was in a surgical show and in pain when I went to this Walgreens on San Marco Rd. I asked the pharmacist where the tape was because I could not find it. She never offered to help me. She told me it’s on the wall. I never did find it and was walking around in pain. When I dropped the script off I was told it would not be ready til the next morning. I said what, I’m in pain now. Then I get a call saying they can’t fill it because I usually go to CVS. I asked if they would forward the script then to CVS. The pharmacist came out and told me it would be too much work for them to do that. When I spoke to the store manager , she told him it was a liability issue and he sided in with her. Don’t go there they are rude and inconsiderate. I was in pain and they wanted me to drive back there and pick up the script. Horrible,

I’m a 48 year old British traveller in the US, and sadly, I do look every one of those 48 years. Yesterday, I tried to buy a very small box of wine and some chips from the Walgreens on Kings Street in Charleston SC opposite our hotel. I was asked for ID, a bit ridiculous in my opinion given my age, but, whatever. So I handed over my UK/EU drivers licence, a document I have used to hire a car, check in to hotels, and as security on numerous iPod self guided tours of the historic buildings here in Charleston. I was told I needed “valid” ID. When I asked what this was I was told American ID. I explained that I’m not American, and offered to fetch my British passport from the hotel. No, only American and Canadian passports are “valid” ID. Naturally, I didn’t get my wine, nor did I buy the chips - who wants to eat a bag of chips without a glass of something! While I appreciate that Walgreens has a social responsibility to not sell alcohol to minors, defining such a tight criteria of acceptable ID seems pretty xenophobic to me and not really justified when I have been able to use my drivers licence as ID to do much more potentially dangerous things like hire a car. I won’t be shopping there again for anything and I would advise anyone not American or Canadian not to bother either.

I ordered contacts through you guys on a Thursday and I received an email saying it would be delivered on Tuesday at 8pm...which was fine because shipping was free, but when I got home Saturday my contacts were in my mail... which means they had to call and verify with my optetrician and ship my contacts in one day... I was very shocked and delighted to receive them three days early. Thank you! And I will be ordering from you guys again!

Grossly understaffed by unqualified employees, which leads to long wait both in-store and on phone. Management at its worst!

I came back from vacation needing to refill an Rx and pharmacy was closed for 6 days after my return because of tropical storm. Called toll free # and it was suggested I go on line to find another store - all were closed within 100 miles. Our area knew the threat was over 3 days ago and they are still closed. CVS is open so I'll be moving my Rx.

Whatever you do dont get your medications from any of the big chains. They are run purposely to confuse patients. I'm a pharmacist and have seen it first hand. Independent pharmacies will work with you more on the outrageous and nonsensical pricing that doesnt follow any economic principle. The chains wont. The pharmacists there are drained from the rules and are just getting a paycheck. Unfortunately, most patients dont know this. I was able to get an important antibiotic for a patient for about $15. CVS wanted $175 for the identical medication. Also, if you are a good customer a lot of independent's will let you run a reasonable line of credit if needed. Ask the pharmacist at Walgreens or CVS if they will. It wont happen. Goodluck, I hope this helps.

Store in La Plata MD is slow and none responsive to customers transistioning from rite aid. The merger is a bust, worse service I've ever experienced. I can't get my prescription after 5 days and 2 visits. Tricare needs to move out of Walgreens.