WalgreensReviews of walgreens.com

Absolutely the worst pharmacy. Always waiting, waiting, waiting for prescriptions.

If you don't know what a "prescription transfer" is, you shouldn't be waiting on pharmacy customers. But if you don't know... instead of making up answers like "You'll have to call your doctor for a new prescription" just to get rid of me, how about ASK someone who does know so that we can all get on with our lives? Pffft. Walgreens gets worse every day. It will be fun watching this mis-managed company implode.

If you ever want to work for a company that honestly couldn’t give a care in the world about you, welcome to Walgreens. Ever since I transferred from my old store, I haven’t been getting any hours or any opportunity to grow with the company. Management is more disorganized than the employees and training is abysmal. You’re pretty much required to learn everything on your own and nobody around you knows anything because of the lack of training. The drop in morale is apparent and I’m almost positive that Walgreens will get eclipsed by another pharmaceutical company that cares for customers and actually pays the employees what they’re worth. Don’t even bother working for them unless you want unnecessary stress in your life with little to no reward.

Too many restrictions added to the rewards program. You can only apply $5 at a time and things are just too complicated. I fell in love with walgreens they made me feel appreciated for my store loyalty;.

Absolutely terrible experience. I went in late at night because I desperately needed to get medicine and all the other places were closed. I would have been in and out in 5 minutes if the cashier hadn't decided to force me to sign up for the rewards program. All I wanted was some medicine and I needed to get home quick. This cashier would not stop talking about the rewards, not even letting me speak and interrupting me when I tried to speak. Eventually I had to quickly sign up just to be able to take my medicine. Horrible experience. I will never shop there again.

If I could give a negative star - I totally would. I understand things happen - like their computer system going down but the customer service is sorely lacking. I work in the medical field and Walgreens should be ashamed of themselves. I’ve been using the one on Eubank & Menaul for a couple of years now. I requested a refil of my meds yesterday and today I had to rerequest them. Finally got the request in and received confirmation they were ready to pickup. But when I went to pick them up I was told they hadn’t been Processed through my insurance because their systems were down. They said I should call in a couple of hours to check on them. So I called was; told that they were submitted and I could pick them up. Went through the drive through waited behind 4 cars, and was told they still weren’t processed, on top of that I had to come inside to get the situation resolved. Came inside - waited behind 5 people - and was told that they had to run them through all over again - because something happened when they ran them through and they basically had to start the process all over again - it would be 20 minutes. So I’m waiting for them now, but this is ludicrous - that they don’t have a better system for handlind issues and they don’t actually verify things before telling people that everything is ready. Instead of actually making sure the meds are ready they lie about verification & make you come in - wasting your time - and then they tell you there are still issues?! I have insurance, I have valid prescriptions, and I feel like I’ve been abused by there ineptitude. Are you kidding me? What happened to patient care? This is medication and they are patient care providers but they clearly don’t care about the continuity of care that they provide. I’m going to be investigating a new pharmacy because this is ridiculous!!!

I have recently been diagnosed with MS. My Neurologist prescribed Ampyra (generic Dalfampridine). I took the prescription to both Walgreen's and CVS and was quoted over $2000.00 for a 30 day2xs/day supply of the generic drug, and this was with running it through my insurance! I took the same prescription to a local pharmacy here in Milwaukee; Hyat Pharmacy, and was able to get the same generic for $145.00 30 days/2xs/day. Even at $145.00 it is not an inexpensive drug, but at least more affordable. How Walgreen's can even justify this price difference is completely beyond me. I will not have any future prescriptions filled at Walgreen's.

Honestly not a bad place but the pharmacy is on union time. Script called in from the doctor and an hour later they are “working” on that one. Doesn’t matter how long I wait they are ALWAYS “working” on that one when I show up. Walk in anytime you don’t need the pharmacy and guaranteed you see employees in the back playing on their phones or anything else but work. Been getting my scripts filled there for years and never walked up and had a same day prescription actually ready. Absolutely frustrating.