WalgreensReviews of walgreens.com

Worst Online Experience Ever! Walgreens.com website states orders ship within 1-3 business days. Fraudulent statement! Customer Service is useless stating the distribution center is all automated and orders filled by robots so they have no way to reach anyone to even get a status update. Finally reached out via email & was told I could not cancel my order because it is automated but I could return the items to a store once I received them. Ridiculous in our day of Amazon, Walmart & Target all getting orders to customers within 2 days! I will never shop Walgreens online again.

The Walgreens on Rose Garden Lane in north Phoenix near Desert Ridge is absolutely terrible. No help--they barely acknowledge you are there. Exception was a very nice cashier who alerted me to a coupon and even went and got it for me---- Photo section --forget it. Apparently all they do there is hire two young people whose job seems to be to wander in and out ignoring any and all customers needing assistance. And WHY do they not do the photo reproductions for you? Their damn machine is impossible to operate. I sent a letter to corporate.

I’ve been very patient with this pharmacy...and generally the staff is decent but the new pharmacist at the Walgreens on eureka in redding completely oversteps his/her bounds and inconveniences my doctors office and myself. I recently needed to fill a pseudocontrolled med (not an addictive med but one that apparently is sold to weightlifters or something back east). I take it for a well documented genetic disorder aggravated by active kidney cancer as my pharmacy is well aware (though I am in the medical field myself and have always wondered why the pharmacists get so involved when they have had no training on pathology or clinical expertise). But I have endured this in silence until this. My physician sent an appropriate message that I may fill 2days early (something I have never done before). My MD is well aware it is because we will be out of state for the next two weeks. The pharmacy at first lied and said they didn’t receive anything...then when I went there in person, a more helpful employee explained that they received the faxed message from the MD but wouldn’t honor it unless they sent a new one saying “...because of vacation”. A doctor wouldn’t send something like this without a good reason and is the only one qualified to really know which patients are abusive and which are sincere due to an ongoing in person clinical relationship. To be clear...this IS NOT something the state or insurance requires...but is somehow left to the flimsy whims of the pharmacist’s discretion (the one person who never meets me, doesn’t know anything about disease (many PharmDs fail even pharmacology when they try to switch to an MD track as I saw firsthand) and doesn’t do any measure of fill history obviously to differentiate the few people who sadly abuse the system to the vast majority of the rest of us. Air has consequences for the patients...and I think it is high time there was some accountability and consequence for those pharmacists who abuse this loophole or simply don’t have the judgement to make this kinds of decisions accurately. It gives good pharmacists who are trying to work WITH doctors and patients a bad name...and needs to be checked by some form of oversight. For this time, I will have to take my injection 3-7d late and have my doctor send a completely new RX to a pharmacy in Oregon (the closest to my remote family reunion is over an hour away). All because the pharmacist this Friday August 2 wanted the words “for vacation” added to the doctors ORDER to fill today on August 2 for what they knew to be a valid reason. I know the system is imperfect and most people are doing their best. I have endured this pharmacist filling my meds up to a week late numerous times and never raised a fuss. But at some point....enough is enough.

If I could give zero stars I would. I placed an online order for 4 jar candles plus some toothpaste, deodorant, face lotion, etc. Received box FULL OF SHATTERED GLASS. CANDLES WERE NOT WRAPPED IN ANY WAY AND THE JARS SHATTERED AND THERE WAS BROKEN GLASS ALL OVER EVERYTHING INSIDE BOX. I SPENT 45 MINUTES ON THE PHONE EXPLAINING ISSUE AND THEY SENT OUT A REPLACEMENT ORDER -- AND I THREW THE ENTIRE FIRST BOX IN THE TRASH. SECOND BOX CAME AND IT WAS EVEN WORSE! CHATTED WITH "CUSTOMER SERVICE" (REALLY, THAT'S WHAT YOU CONSIDER CUSTOMER SERVICE!?) AND THEY SAID THEY WOULD REFUND ONLY THE CANDLES. I REQUESTED FULL REFUND, BUT THEY SAID IT WOULD TAKE 3-5 BUSINESS DAYS TO FIGURE OUT HOW TO DO THAT!!! DO NOT SHOP AT WALGREENS -- THEY ARE TOTALLY INEPT. IT DOESN'T TAKE A GENIUS TO KNOW THAT JAR CANDLES SHOULD BE WRAPPED IN BUBBLE WRAP AND IN FACT BOXED SEPARATELY! WHAT HAPPENED TO COMMON SENSE?

I visited Walgreens in Goldenroad and I need to congrats Mandy Howard for an excellent customer service. She is a beauty consultant. I need to tell this because she has an amazing attitude to serve a customer

Worst experience. Made an order through their website with a guaranteed 2-day shipping through fedex. 30 days later, no sign of the package and it was located in Memphis 20 days ago according to the tracking number... I am in San Diego. Called their number and was on hold for 30 minutes until someone decided to cut my call. So, starting from zero. Their chat "service" online says there is a wait of 29 minutes for someone to assist you. Called again and selected the Spanish option. There was an option to leave a voicemail... you guessed it! Mailbox was full. I tried to contact Fedex but they said the sender has limitations on what they can share, so no luck there. WONT RECOMMEND ANYONE TO BUY FROM THEM... EVER

Just had the misfortune of shopping at Walgreen’s on Hopkins and Charles Austin in San Marcos, Tx. Only one person working or at least within sight. No one to help at the perfume counter, or even to offer (they were out of what I went in for anyway). Went to check out and the young sullen angry young man who checked me out barely acknowledged me, did not hand my package to me, just laid it on the counter, never said thank you, bite me, or anything to me🤦‍♀️All in all it was a total waste of my time to shop at Walgreens-terrible and sad experience-definitely not worth the effort it takes to drive there🙄

The Walgreens in Mount Pleasant at Houston Northcutt and Johnnie Dodd’s Blvd is the worst pharmacy in the USA! We have numerous prescriptions that were transferred there when another pharmacy closed. This place is totally unacceptable. They say your prescriptions will be automatically refilled. They NEVER are! Usually you are told to come back, and the second time you are told they only have a partial refill and you have to come back in 2-3 days for the balance. This is virtually a weekly occurrence. My advice - go to Costco. Walgreens sucks!!