WalgreensReviews of walgreens.com

I would give 0 star if I can. This is the worst service in the world. I bought online for picking up at the store. They took money from my card right away On Sept 27th. But I had the mistake that I ordered twice. Today is October 30th I do still not see my refund. I called them and they transfered me around. Finally, they let me wait an hour to get the refund confirmation. Never want to buy anything again.

Walgreens on south boulevard has the absolute worst customer service. Going through the drive through for medicine, make sure to carve out about 30-40minutes of sitting. They never apologize for it, you can tell they don’t care. Avoid this location and go to the CVS across the street!!

Walgreen's Customer Service Is Terrible! Their Pharmacy leaves you On Hold forever, I was told by the pharmacist that I would be better off calling My physician to send in a new prescription than having them get it refilled. I think that they are trying to put All of the former Rite Aid Stores Out of Business. The Staff is Rude, Unaccomadating, and just plain Lazy! I'm Switching All of My Prescriptions and Business to CVS!!

The Walgreens on SR 7 and Palmetto Pike in Boca Raton is worthless. I have tried for 4 days to get a refill, THAT IS DUE, and they have backordered the meds, misfiled it and BILLED it twice to my insurance company. This is a blood pressure med that is critical to me. Tried calling, TWICE, and was on hold for 18 and 22 minutes respectively. Avoid this store like the plague.

I've ordered a few things through Walgreens online before with minimal issues (people at the front couldn't figure out where the packages were), but this most recent time has made me decide never to purchase anything online through them again. I recently purchased a scale for shipping purposes back on September 27th and the email said that it would take 3-7 business days to ship to the store. I waited and waited and never received a 'delivered status' email or phone call. I went in on Oct. 14th and the cashier clerk said that it was still being shipped. I checked my tracking status and it showed that it was delivered to the store but was being sent back?? So I called the Walgreens help number and spoke with someone and they said that it must have been a glitch and that I should receive it the following Monday. Never heard anything. I checked the tracking status the following Tuesday and it said that it was shipped to Georgia?? (I live in Chandler, AZ). I called the Walgreens help number and they said that they couldn't give me a refund that I would have to dispute it with Paypal Credit (who I bought it through). I called Paypal credit and they said it could take up to 60 days to get a refund. LONG story short. Don't order online through Walgreens- they're not consistent and will not refund you if your packages are never delivered.

I went to the Milham/Westnedge Walgreens today, the new guy that waited on me didn't have that Walgreens friendliness I'm used to, plus he had a very dirty appearance. Terry always greets you, he is an icon at my place of employment. Denise and Courtney are always friendly as is Lawrence and Erica in Pharmacy, who always greet me by first name. Too many new faces starting not to be as friendly any longer. Bring Andre and Lynda back! Keep this my friendly neighborhood Walgreens.

Gracie P at store 04786 on Preston Rd in Frisco deserves a the upmost kudo's I can possibly give her. I walked in the store on 10/9/19 looking for a heating pad. I was in so much pain from a strained neck and shoulder, I couldn't turn my neck from side to side. I had just came from my chiropractor but was still in bad shape. I didn't realize until I arrived home that I had mascara under my eyes from tears but Gracie recognized that I was in pain and wanted to help me. I asked her where the heating pads were she started to tell me then said why don't I just show you. She helped me pick one out and took it off the shelf and carried it back to her checkout where she checked me out and even applied an $8 coupon. She was so nice and cordial, always smiling and made me feel welcome. I can not say enough good things about her. She went out of her way to help me and I can't say how much I appreciated her. Thank you Gracie P. You have no idea how much you helped me and made me feel better just by going out of your way.

Specials put up for the following day, causing me to make purchases I would not have. Manager rude and not helpful to her employees or customers