WalgreensReviews of walgreens.com

Ever since they bought out riteaide it's been bad experience after bad experience. 20 minute to confirm I made an appointment online for a fly shot. 10 minutes to pick up a ready prescription. Oh that was after another ten minutes where no one came to the drive through window. I tried contacting customer service before but they ignored me. This place is a joke. Get it together Walgreens. You were my go to for years but I'm switching to cvs.

I purchased insulin needs at Walgreens in Nellis and Sahara in Las Vegas Nv as for a type of needle they gave me the wrong one, came back to the store never opened the needles they informed me the could not take them back because I left the store with them mind you the needles have not been opened. She states that it’s against the law to take them back and I was not informed of this until I brought them back know signage to state this at all.

Dealing with Walgreen's customer service was worse than the infection I went to get treated for. If I had to choose between the two I would rather get sick again. All I had to do was pay a bill. They forgot to give me the forms for health insurance while I was at the clinic, they said they would mail them and I never received them, I tried to pay online but after 2 weeks I still can't figure out how to get the account I created verified to pay the bill. Called customer service today two days past the day my bill was due and was rerouted through 10 different numbers, 3 wrong pharmacies in cities I don't even live in, and everyone I talked to was rude and as I slowly spiraled into a panic attack throughout this two hour ordeal the people only got more rude and condescending. I wish I had my $99 back because I had to put in two weeks of effort and multiple panic attacks to pay that bill.

Express pay?! COMPLETE WASTE OF TIME! When it first launched, it was great; download QR code, scan, DONE! Well, now it's just a joke! You get the code, but still have to stand in the general line; that's perplexing. What's the purpose of a dedicated line when you won't staff enough people to cover it, especially during peak times. Honestly, that would've kept the regular line at a manageable length instead of 20 people waiting in one line. Here's an idea. If you don't want to increase the staff, perhaps there should be some sort or kiosk where guests can simply scan their QR, swipe their ID or alternative ID, and keep it moving?? Tonight was beyond frustrating, not only for me but multiple people in line with me, and it could've been avoided had you all been proactive. Maybe I'm asking for too much? Just food for thought

walgreens sucks.. such a waste of my time.. took an appointment for nothing for flu shot, was anyways to told get in a line and then told that we cannot give flu shot for 11 yr.. unclear why the online website says it is ok to get flu shot above 7 yrs old..not sure why they even let you take an appointment when you have to stand in line anyways.

Walgreens' customer service is the worst I have ever seen and dealt with. I have been trying to get a reshipment or a refund for a month and all I get is denying responsibility for losing my order and many generic e-mail replies. Now they have stopped replying to my e-mails all together. Their agents are so rude and dismissive and they have zero knowledge about treating customers or being solution-oriented. I had been a customer for 5 years and now they lost me and my money. You people take people's hard earned money as if it is peanuts. Shame on you. Get your agents some training in how to treat cuatomers, solve grievances, and take responaibility for your lack of professionalism.

Mr Syed Makki pharmacy manager charge with battery and criminal trans passing in private property plz don’t use this pharmacy till he work there for more details or confirm plz call the Addison police Dept by calling 6305433080 he get arrested on 31st August 2019

Monica your customer service today was exceptional thank you for going the extra mile by giving me great customer service! Store number 04808 on Cutler Road If you want great customer service ask for Monica!