Elsa T.
Walgreens dont care about you
I went to the Walgreens on Clinton Ave, Irvington, NJ. I told the clerk my full name, and that I came to pick up my prescription, she didnt acknowledge and kept on chatting to another staff. She went to the computer and ask what is your first name..I said, Just told you my name is X X. She said you would be surorised how many ppl dont know the name and was going on and on..I said miss I dont want to hear it, I just came to get my prescription and go home. She continued talking and another staff joined in. I just ignored them. She said ppl dont know that my mother just died and they are being so rude. I continued to ignore her, in the meantime the pharmacist a Don C ask me if I had insurance, I took the card out and held it out to the same clerk, she totally ignored ne and kept talking to staff. I went as close as I could and told him here is my insurance card because the clerk was ignoring me. I was standing there for awhile and she kept on talking crap. I got fed up and said where is my medication looking for the pharmacist. Although, the pharmacist was in earshot, the clerk decided to answer, dont you see he is trying to help you, if you want to pay a hundred dollars and went on and on. I told her I didnt want her to attend to me or talk to me she called me.abitch, I told her I wouldnt be coming back there. The pharmacist came over and said, she was wrong and apologized on her behalf, he said her mother had recently passed. I told him thats no excuse because she didnt know what I was going through, I explained my grandson was shot in the back and neck and had to have surgery but I dont use that as an excuse. Another staff came off the floor to pulled her away, she told me I was a fbitch and she is going to get me, she has all my information and she knows how to find me. She tried to pull away from the staff to come at me, like she wanted to attack me but the staff pulled her back. I have never seen this woman before and I am thinking the only way she has my info is because the pharmacy has it,so, my fear was she was going to look up my info and come to my hone to attack me or she could contaminate my medication and poison or kill me. I called Walgreens customer service and made a complaint and to this day, Walgreens have never contacted me. I say to people go to your small neighborhood pharmacies because these big companies do not have our welfare at heart.


