WalgreensReviews of walgreens.com

I ordered 1 product from Walgreens.com on Friday August 7, 2020. I have yet to receive my order. I went to FedEx Com to track my order was astonished what the information was telling me. It went from Illinois to California to New Mexico to Oklahoma to Indiana then to Maryland. The tracking information said it would be delivered on Friday the 14th by the end of the day. I waited and waited no product delivered. Checked the tracking info again, the delivery date changed from Friday the 14th to Monday the 17th, not holding my breath. From my place in Maryland to Illinois is a 12 hour trip, I could have drove their my self and picked it up on a days time. I myself will NEVER order from Walgreens again. First they need to expedite their ordering process I was told it can take up to 4 days to add it to the system. Second they need to find another shipping company. Why would you ship something that is going to the east coast and ship it to the west coat then down south back to the mid west up to Indiana then to the east coast. Pure stupidity if you ask me.

It sucks bc they don’t know how to do their jobs

The Pharmacist on Sat, August/08/2020, at Coconut Creek-FL, was so rude and impolite when I went to pick my medication up that was prescribed by my doctor. I could not take it in this Walgreens. Zero stars, unprofessional, poor and disrespectful management and attendants!

I placed on online photo order today and went to go pick it up about an hour later when the order status updated as ready for pickup. When I arrived at the store location (30 mins away) I picked some gift bags to with the photos as they were a part of a gift for family members (reprints of photos of my grandmother who passed this week). The clerk was waiting on another employee when I arrived and when she got to me and I gave my name she couldn't find it in the regular bins and the other employee told her to look in the back. The clerk told me there was a copyright issue. At first I thought she had the wrong order but when she opened and looked she said I couldn't have them due to copyright because they were "professional" pictures. I said M'am I have printed here a million times and why offer to print photos if you can't PRINT PHOTOS. She stated it was because they were professional. Now I have printed photos for many years with Walgreens, including unprofessional, professional, holiday cards, and stock photos...INCLUDING PROFESSIONAL PHOTOS. She said "well that's illegal and they could lose their job". She then stated she would hold them for me until I got the copyright. I said where would I get a copyright on my grandmother's photo that belongs to me that was taken probably over 40 years ago? Her response was,"well..." So I left the photos and other items I had picked up and left the store. I attempted to call to speak with a manager -no one answered at the store, likely due to the long line that was forming as I left because they apparently only had one cashier in the entire store and the one who waited on me in Photo was trying to make her way to the front to wait on the line. I then called your 800# and after holding for about 10 mins someone picked up and said complaints had to go to another department and then after 3 mins of holding on that line the music ended and the line disconnected about 30 seconds after that. I cannot believe Walgreens is that concerned about professional photos when people print holiday cards every year. If that's the case there should be a lot of people out of work at all the Walgreens I have dealt with including the one who waited on me today who has printed stock photos for me for a work project. I remembered after I thought about it her questioning those and I explained they were stock photos-online and free to use without credit via a website called Unsplash where I get most of my stock photos from. And what documentation would someone provide. I offer photography via my freelance business so does that mean that every photo I take is "professional"? Everyone who purchased their photos from me has the right to reprint them a million times if they want. Every professional photo I myself have ever took I paid for and own those photos so I am not sure where the copyright comes in or how retail workers derive something is professional or taken in your basement or backyard if there is not mark on it saying so. I even asked her why did I get a status of "ready for pickup" instead of "there is a copyright issue" so I would not have come all the way there just to find that out. She just said she really didn't know. If you have a policy that is fine- every business does. But don't penalize me because it's not enforced and pick and chose when to enforce it. You are my go to drugstore and photo place but I was very disappointed with Walgreens today.

One star is too many. Pharmacy is horrible since Walgreens took over. Relocated to new Walgreens in hopes of different service level but just as bad. Pharmacy staff is rude with no humanity. Constantly question every script even after they talk to the doctor over the phone directly. Apparently they believe they know better than doctor. Wish Rite Aid would come back. Much more home town and local feeling. Even customer service makes you feel like every question like “Where is ...?” Is a burden and hassle. So awful. Heading to Walmart pharmacy now. At least their people are friendly even if they are slower.

My name is George, I want to express my gratitude to the pharmacy staff for always treating me very good,my prescriptions are always fast and ready on time,also the personal phone calls to ask if my medications are affecting me in a positive or negative reaction. Just want to thank everyone there for caring,about my wellbeing,yours truly ,George G

Pharmacist are just order fillers, you are not special, you do not control me, my medicine, my insurance or anything. You are the order taker, only. Customer pays your obnoxious ass, I control my insurance, not you. I control what I buy and when not you. I decided how I pay for it and when I need it. You are an order fillers, that's all.

App is horrible as is the website. Can't get identity verified any way you try. Just goes into a loop. If you want to have an app make sure it works. Very frustrating.