WalgreensReviews of walgreens.com

Arrived at the pharmacy just before it opened so I could get a flu shot but after the tech entered all of my info in the system, I was told the pharmacist could not give me a flu shot because it was a new pharmacist who was not yet in their system and thus could not administer the shot. I came back two days later (Saturday), again first thing when the pharmacy opened; filled out the paperwork only to be told I would need to wait 45 minutes, until their second tech arrived, even though there was one tech and one pharmacist on duty. Don’t say flu shots are available anytime when clearly that isn’t true.

I made an appointment for the flu shot and I had to wait for 30 minutes without being able to maintain social distance because of the number of people waiting for their shots. To make things worse a worker kept encroaching on my space completely ignoring the 6 Ft apart mandatory protocol. The poor pharmacist who gave me the shot had to work both prescription/ cashier and give vaccines. She was clearly struggling to man both. I told my husband to get his flu shot somewhere else. In the midst of a pandemic this is not acceptable.

Been going there for years. Looking for some other pharmacy. Never the same person at registers. Not well trained. Made an appt for flu shot. They pay no attention to appts. When I made appt they ask your age. Went to Shaker Rd, Enfield for shot, they didn’t have the right flu shot. Why don’t they put that on website when you make an appt.

The employees were standing talking to each other. Ignoring the customers. The first time I come through the line they said it would be ready in 30 minutes. So I left and came back. Finally after 45 minutes of waiting. They say it hasn’t even been started. Like a seriously. Customer service is awful. I will not be back here. The employees were very rude and disrespectful. They tried to tell me my insurance wouldn’t accept it. Come to find out they never even checked to see if my insurance would cover it. My insurance did pay for it. They never checked until I asked.

Had an appointment for flu shot. Waited 55 min to get it. Walgreens does not follow appointment times. Very frustrating. This is Walgreens at 10097 Baltimore National Pike, Ellicott City

My friends and I had just moved into our college dorm and wanted to print off some pictures for decoration so we got some pictures of pinterest and ordered them on the walgreens mobile app and were able to pick them up the next after noon. we were very excited to get our pictures but the lady there refused to give them to us because we didn’t personally take the photos. I had done this same thing many times before with no issues. She completely waisted our time, if they weren’t going to give us the pictures they shouldn’t have let the ordered been excepted and printed in the first place. I will never be going to this wallgreens again and I will make sure to tell everyone i know to not go there as well. I felt so disrespected.

RACHEL: Burocrat Slayer! I have an ongoing pharmacy customer relationship with Walgreens on MacArthur Boulevard in Springfield IL I want to praise a pharmacist or pharmacist tech who went the extra mile in running interference with Medicare or the insurance company to get my insulin I needed and was receiving "interference" from either Medicare or my insurance carrier (United Healthcare). The person was named Rachel who did yeoman service in straightening out the logjam. I was getting delays in getting my insulin (I'm a 43 year long insulin patient) and Rachel went into extra efforts, cut through the red tape nonsense and got insulin for me approved (there had never been a problem before in 43 years). Rachel got results, and I got my insulin. She also advised me on what the bureaucratic powers now wanted to obtain my insulin (those our new bureaucratic nightmares). I'm pursuing that, thanks to Rachel and Walgreens!!!! Matt

They get a one just because they asked me for my ID when I buy a pack of cigs for a friend who is 50. I'm 58! And their prices aren't that great. It's just another convenience store.