WalgreensReviews of walgreens.com

I am so disappointed in the Walgreen in Springfield MO on W Republic Rd. I have been a customer of this store for almost 20 years. I called the store and inquired about several prescriptions. I was told my doctor never responded to their email requests. However, after calling my doctor I was told they sent my renewals twice and sent documentation to prove it I then asked if they would send info again to the doctor and they said no and were very rude so I called my doctors office again and they resent info. I then called Walgreen back and asked if I could get refills ASAP because I had not taken my medication for 5 days and needed it ASAP once again, I was not only disrespected I was told they would get to it when they can and I can check the status on the Walgreen’s app. After about an hour and a half I stopped by and waited 15 mins and was told to come back in 5 and it should be ready (once again was treated very rude). I came back about 30 mins later and again I waited in line for 25 mins. I’m going to find another pharmacy later this week

On this time March the 8 th 2021 at 5:35 hung up on me because she thought I was cussing her. I was upset with the automated system so she decided to hang up on me. I called back and got a hold of a gentleman who was a real gentleman who definitely needs to move her on down the road because after these prescriptions I'm no longer doing business with them. I will take my business elsewhere but it won't be with Walgreens.

Over 3 weeks ago my spouse purchased a $100.00 Google gift card and to our surprise we were not able to use it do to a malfunction with the card. We took it back to the store that we purchased it from (over hour and half drive) the manager then directed me to notify Walgreens customer service. I did so and held over an hour. I did file a claim to get the card refurbished or have another one issued to us in the meantime over 3 weeks to no avail we're still not able to utilize the card no one has called us to let us know how to further move I called back and still waiting on a return call. This is terrible customer service. We will no longer shop at Walgreens.

Long wait in line. When I got home I counted my pills twice and found I was one pill short. When I called, I was told I had to speak with the manager the next day. He told me it was counted twice and I told him I also counted twice. He asked for the bottle but I wasn’t told I had to bring it. I just left after that.

The worst company to call ever! They abused my credit card and I have been on hold for over an hour waiting to talk to someone to resolve the manner. I tried the chat option and they said, "one of our representatives will be with you shortly. You are 75 in queue" Why can't they hire some competent people. I will never enter that store again

I went for my covid vaccine the nurse was very rude. I told her that I have severe peanut allergy and she answer there is no peanut in this vaccine. She can answer in a nice way. Before I got my vaccine I ask if I can Change to J&J but she said it’s already mark for pyzer. It was okay for me. But answering me that there is no peanut in the vaccine that is very rude. I am Just being concerned about my severe allergic reaction.” With peanut.

I am and have been a online customer for two years and have been pretty happy with app and on line pharmacy. Called for two days trying to get a issue resolved and was disconnected 6 times and they won’t call you back or take a call back number. I will now be switching pharmacies with no regrets.

My husband went to Stuart, Virginia Walgreens this morning and picked up meds; didn't bat a lash at paying $79.85 for 90 doses of omeprazole 20mg filled through the pharmacy. Over the counter cost would have been $37.98! SCREAM! Called and spoke to pharmacist Holly Carver who said "we don't look at the cost, we just fill the prescription." First pharmacy I have ever dealt with that didn't advise you if there was a better less costly way to fill a medication. =-/ It's sad to have someone with such a cavalier attitude working in a financially depressed rural area.