WalgreensReviews of walgreens.com

Walgreens is impossible I have tried to fill my prescriptions at Walgreens over the last several years and stop going there all together they refuse absolutely refuse to fill my scripts I can go to CVS and they fill them immediately I save my scripts to be picked up at once but Walgreens in sis for me to be there every day of the week because they keep breaking up by prescriptions I think they should be sued if anybody would like to join me or lawyer because they need to be sued for their policies telling me I need a PA when I never need a PA and I think that should be illegal I hope they get boycotted because they have lousy service their staff pharmacist suck

Walgreens has no idea what good customer service is, very lousy Service. Pathetic serve Walgreens does not care about good customer service

Walgreens are doing the dumbest thing ever I have a paper for a controlled substance they stop putting it on file. The reviews for Walgreens are very low. So I went to Kroger and put it on file. Walgreens said they don't give a crap

Walgreens are doing the dumbest thing ever. They stop putting controlled substance on file...... went to the doctor today got a paper for a controlled substance now they tell me to bring it back 2 weeks before I need my pills. They stop putting it on file ....... I took my controlled substance paper to Kroger they put it on file for me thank you Kroger

I do business with the Walgreens in Anderson,SC at the corner of Whitehall Road and Concord Road. I haven't been a customer for a long time. I shopped at a family owned pharmacy until they sold the business to Walgreens. I wasn't happy about it. Unfortunately, I have to be on alot of meds as I have more than one doctor. At my old pharmacy,they knew my situation and I didn't have to worry about trying to explain anything. They were simply aware of things that might concern me. It has been difficult at Walgreens as there are so many techs and I just don't know them. I never know who I might be speaking to and sometimes one tells me one thing and another might tell me something else. When I go in, it's always so busy that you can't take the time to learn names. My meds are changed often and I simply need help understanding some times. The majority of the time everyone is friendly. However,some do not have the skills to be working with the public. But, yesterday my whole impression of the pharmacy changed,and it turns out being transferred here is going to be a tremendous blessing. One of my problems is my medicines come due at different times and it's just very confusing for me. Yesterday, I called and I just shared that fact. The person that seems God sent was Carter. He told me to give him a little time and he thought he could help me. True to his word,he called back and had fixed the entire situation so I no longer have to stress of either running out of a medicine, or having to ask my husband to drive to pick up medicines many times during the month. Carter certainly did not have to do that. Sometimes I have had a question and it has been abruptly answered,and there are so many people, I never know how to ask for a particular person I know has been kind on the phone to me. That sure changed yesterday! Walgreens is EXTREMELY fortunate to have Carter representing your store. I hope you will share my review with as many people as possible as he deserves the recognition! Before I close, I do need to add Chris to the list of assets to your company. He's always so patient and actually makes conversation instead of just answering and speaking like I am a aggravation. ( Which I'm sure I have been,but no more thanks to Carter!) My attitude towards Walgreens yesterday totally changed as I was someone that simply needed help,and that was recognized by this fine man. I can't stop bragging about Walgreens now! Please pass this review on to as many as possible! Thank you. Mary Ann Brown

Walgreens on Kedzie & Irving Park. I have been on the phone trying to talk to someone in the Pharmacy for 2 days now. It is ridiculous, it rings they pick up and then put you on hold WITHOUT letting you know they are placing you on hold. This goes on indefinitely. Please educate your employees so they exercise proper phone etiquette.

Okay..I thought this is just a very simple and easy things to be improved! But maybe Walgreens did not recognize this! I've been shopping at Walgreens for 5 years and did not see any changes or improvement!!! I am so pissed how their cashiers are trained just to do their job: scanning and saying "do you need a bag?"!!! Okay.. We are the customers and we expect the service! We are not asking for food or morney or excellent services, but the basic one: please be polite, use your brain, and please ace the job as what you get paid for! Here's the thing: I am wearing contacts and everytime shopping at Walgreens I have purchased multiple eye drops; not 1, but 3 or even 5,10 eye drops at a time. They are ON SALES, e.g: $4 off per unit, means if it's $7 now it is just $3,very simple. The cashiers will never KNOW that they have to check the items that are on sales!!! Even when I told them to please double check the price because it is on sale (yello tag) for $4 off!!! And they just ignore it, scan it, and throw it in a bag!? When it first happened to me, the cashier asked me that if I had a picture of the yellow tags saying it is on sale! What are you guys doing??? Don't you have a coupon books and just open it scanning the coupon? Hell no! Second time was when they literally scan 1 bottle out of 6, and I realized the wrong charge when I check the digital receipt at home!!! What are you guys doing? I brought it back to the store and nicely ask to give me a refund, and was so pissed when they ignore what I need help with! I have to wait at the front for their "manager", who showed up and said "your $30 will go back to your card in 5 to 7 days", then left like nothing happened???! Is it normal? Hello?! Third time is that the cashier opened the coupon book and said "sorry ma'am I could not find it", and I actually pointed out for them the page number and at which picture the coupon is! I could not believe they did their job at the bottom line! They are so rush to walk away when there's just you in the line. Doesn't matter it is busy or not, they still don't have time to look for the coupons! I learned that I have to take pictures for the coupon to be ready to check out, also remember the page number where they can find the barcode to scan, and also ask them how many points I have to apply to the check out. Are they really know their job? If it's easy just to scan the item and throw it into the bag ( oh yeah they don't bother put it in the bag for you, when you pay 10cents for the bag!!!) You will have to pack yourself at the register, can't catch them scanning the original prices, and get mad when coming back to ask for a refund with their angry face! Please train them when you hire them! Or let us check out ourselves!!! We don't need such useless cashiers!

Our Walgreens pharmacy in Camas Washington closes between 1:30 and 2:00 for lunch. Others say that Walgreens doesn't care about their customers and this proves it. Today is Thursday and my prescription was ordered last Monday. This morning they texted me then their robot call around noon to let me know the prescription was ready. I have to drive 15 miles to their store and arrived about 1:30 to find out they were all out to lunch. I had to kill time for a half an hour so that I could get my prescription for $3.65 and complain about their hours. One of pharmacists told me that their lunch break is the only break they get all day and that they get FIRED if they don't take it. After driving 30 miles round trip I'm still angry at the policy. It's insane to be closed at a busy store during regular business hours. They must be getting their MBA's from Harvard to have a stupid policy like this.