WalgreensReviews of walgreens.com

Where do I even begin. It's so awful. The app, the pharmacy, honestly it's crazy. Basically the app never works and it's not up to date even after refreshing its always crashing and making me log in every single time even if I have saved my info. Been waiting on a medication for a week for my senior mother, this is the second time it had happened with the same drug. Finally get it in and now waiting 2 hrs for it to be filled after they are aware we have been waiting on this medication. Talked to pharmacy associate at 4 said be ready in an hr now going on 2 hrs. I understand there is a labor shortage but if you have been waiting on a drug for a week they should prioritize that and send it thru asap. It's ridiculous that I have to keep checking the app and calling up there to see when it's going to be ready. In the meantime calming my mama down worring she won't have her medication when she needs it tomorrow because all we have left it todays. Remember we've been waiting for a week for the pharmacy to receive this drug. The associate literally said we order it everyday but they just don't send it. They who?????? Yall pride yourself in customer service and support but you stunk at it. Shape up or this customer is gonna ship out! 👋👋👋

Who is the webmaster? Walgreens.com is just maddening.

The WORST. Unprofessional

To be one of the biggest chain retail pharmacies in America you would think this store would hire more help in the pharmacy area! They have always made me wait and they have room for more employees! They are always busy and they are always making their customer wait!

I am disabled and waiting for 25 min standing up at the window to get my scheduled appointment for my 2cnd covid vaccine. Terrible customer service.

Good place to go if you like being told you have a 10 min wait to pick up prescriptions that are ready…. Only to wait 50 min

i ordered magnetic frames online. by mistake chose the Walgreens a half hour walk away. they refused to change it so i took a car service over a half hour after they said it would be ready it wasnt came two days later they said the system broke down the day before and they did not have my frames i asked them if they can transfer to a different Walgreens they refused till i said i was going to write a review they finally agreed to switch it got to the other store they said they dont have magnetic frames ill get a different item at a discount they then changed their mind a half hour later

I’ve been coming here to Walgreens at# 02458 7802 Wurzbach Road San Antonio Texas 78229 since since 2010 but this is the first time I’m gonna file a complain for bad service and rudeness of a staff name Brian. I came today September 5, 2021 at around 2:30 pm. I came in with 2 male staff talking and laughing. I went strait to the counter without being greeted nor acknowledged. I was directed to go to middle counter as no one was in it by Brian. I ask for the Item I’m buying. But Brian did not heared nor understood me that I have to repeat myself three times. When I’m done paying he did not even gave my receipt that I have to ask for it without appreciating my business, no eye contact and no thank you. I come here to this Walgreens in weekly basis and this the first time I was actually served by Brian and it was a bad service. I never had this type of service since I’m been a patron since 2010 and this is the first time I wrote a complain. I hope the Walgreens management should look into this and get the attention of Brian because it’s a bad business to them. And to you Brian you should be ashamed of your self, you don’t own the place and act accordingly we patron keep the business running. And if you don’t care leave that job. Shame on you.