WalgreensReviews of walgreens.com

7200 North Avenue in Elmwood Park. I was hung up on and the person who answered the store phone said, hey, yea! Pharmacy hung up several times. Very sad for this store.

I CAN NOT SAY ONE GOOD THINF ABOUT WALGREENS PHARMACY THE TECHNICIANS THAT WORK AT THE PHARMACY THE CUSTOMER SERVICE REPS ARE SO RUDE THEY TALK OVER YOU THEY DO NOT LET YOU SPEAK THEY HAVE HORRIBLE BEDSIDE MANNERS AND RUN THEIR OPERATION HOW THEY PLEASE.. I HAVE 2 FRIENDS THAT USE WALGREENS AND HAVE THE SAME EXPERIENCE WITH WALGREENS AS ME ITS RIDICULOUS.. I RECENTLY WENT TO PICK UP MY MEDICINE AND WAS TOLD THAT MY INSURANCE WAS NOT GOING TO ACCEPT MY PRESCRIPTION BECAUSE IT WAS MISSING A PIN OR SOME SORT OF AUTHORIZATION SO I HAD TO PAY OUT OF POCKET I CALLED MY INSURANCE WHILE I WAS STILL IN THE DRIVE THROUGH ON THE WAY HOME AND WAS TOLD THAT THE PHARMACY HAD IT ON FILE ALREADY ALL THEY HAD TO DO WAS LOOK IN THE NOTES OR WHATEVER THE CASE MAY BE SO I CALLED WALGREENS AND WAS MET BY OH WELL IT WAS A MISTAKE AND THIS AND THAT AND TOLD I WOULD HAVE TO WAIT UNTIL THE MANAGER GOT IN TO PROCESSING A REFUND BECAUSE THE MEDICINE COST 75 DOLLARS. THEY WERE RUDE THEY ARE ALWAYS RUDE

Walgreens has changed their IVR (interactive voice response - automated telephone system). It is horrendous - can't find anything, repeats requests for the same information at different levels, and purposefully makes it almost impossible to reach a real human being, which is often necessary because of how bad the system is. Both my wife and I have run into this exact problem completely independently with the same infuriating result. I find the people that work at the stores are helpful and generally understanding (this is in the DFW area), but to have an IVR that is this problematic (including text reminders about refills that don't work or act like they are but don't) destroys their credibility and is potentially a liability. In this day and age transacting only in person is not realistic.

Dropped off a prescription to be refilled. Was told 24 hours called after 55 hours and the girl was rude on the phone to me. She says she doesn’t see the prescription anywhere. No empathy whatsoever no apology whatsoever. Sad I guess that’s why I don’t use them anymore.

Shipping takes too long, it's been 14 days for me to receive the gift for my mum birthday

Wow. Had a few perscriptions to pick up that were ready , AND believe it or not THERE was no pharmacist there so NO ONE was able to get anything! If someone needed a heart pill or whatever they were out of luck. It is 5/27/2026 and I was told the Morning pharmacist left at 4 and the part time one was to show up till 8. BUT A NO SHOW . So no one was able to get their meds. Pretty Bad I'd say.

Take your money and youre expected to stop what your doing whenever they have a prescribed available. Not given a window. No one responds to messages after the visit, no accountability anywhere. No wonder walgreens is going under

I would never buy anything from this store again THEY TOTALLY SUCKED!