JT
My pups are so happy!
My pups are so happy!! Lyndsey was great and I’m putting her at the top of my list for the future!!
Response from Wag!Mar 11, 2024
Hi JT, thank you so much for shouting out Lyndsey!

Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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JT
My pups are so happy!! Lyndsey was great and I’m putting her at the top of my list for the future!!
Response from Wag!Mar 11, 2024
Hi JT, thank you so much for shouting out Lyndsey!
Rosemary G.
Rachel B. is always so thorough with giving me reports on her walks with my dog. She provides details and is alwasys so kind in her communication. I also love the photos of the walk she includes in her report. Having the Wag app is very helpful to stay updated on when and where the walks are happening. Thank you Rachel!
Response from Wag!Mar 11, 2024
Hi Rosemary, thank you so much for your review! We are so happy to hear that Rachel has been the pawfect Pet Caregiver for you and your dog! Thank you so much for sharing your delightful review!
Jeffrey
Alyse is fantastic with our pup. She is very dependable and our dog enjoys her walks. I highly recommend Alyse!
Response from Wag!Mar 6, 2024
Hi Jeffrey, thank you so much for your review! We are thrilled to hear that Alyse has been the pawfect pet caregiver for your pup!
Marianne
Confidence in the walker.
Response from Wag!Feb 29, 2024
Hi Marianne, thank you so much for your review!
customer
My walker Rachel is very punctual and always shows up as scheduled. My dog Molly loves her and gets so excited every time she sees her. 👀
Response from Wag!Feb 28, 2024
Hi there, thank you for sharing your stellar review! We are delighted to hear that Molly has loved her Pet Caregiver, Rachel!
Sarah C.
I had the worst experience with this company. They had multiple people show up at my house to walk my dog without my authorization,. When I tried to cancel a service, it said I had nothing booked. I couldn’t get a hold of anybody at customer service. I was charged $55 for having people trying to walk my dog. I tried to speak to someone on Instagram. They said they would have someone reach out to me, that NEVER happened! I have to dispute the charges with my credit card company and get a new credit card. This company is a scam, go to Rover. The app isn’t user-friendly and the customer service is nonexistent. Do not use WAGS!!!!
Response from Wag!Feb 28, 2024
Hi Sarah! Your concern was passed along to our teams and they have reached out to you. Please refer to your emails for more. Thank you for bringing this to our attention.
Beth
I’m very pleased with the dog walkers I’ve had using your experience. They are all conscientious, show up on time, and know how to please my puppy! Special shout out to Rachel.
Response from Wag!Feb 23, 2024
Hi Beth, thank you so much for the review! We love to hear this!
Michael K.
Why does Wag not have a customer service number you can call? Also, do they have liability insurnace, they will not answaer that questions.
Response from Wag!Feb 24, 2024
Hi Michael, thank you for your review. You can view information surrounding Wag!'s Claims policy here: https://safety.wagwalking.com/customer-claims-policy For resources and customer service, you may visit the Help tab within the Wag! app or visit https://support.wagwalking.com. Thank you!