Sallie S.
Love Wagg!!
Love Wagg!! Walkers take pictures throughout the walk and they do clock miles.
Response from Wag!Apr 8, 2021
Thank you for your review, Sallie! We're happy to hear that you've loved your Pet Caregivers!

Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Sallie S.
Love Wagg!! Walkers take pictures throughout the walk and they do clock miles.
Response from Wag!Apr 8, 2021
Thank you for your review, Sallie! We're happy to hear that you've loved your Pet Caregivers!
Ingrid de la F.
just perfect, they followed all my instructions, were punctual, very happy. thank you
Response from Wag!Apr 8, 2021
Hi Ingrid, thank you so much for your kind review! We're happy to hear that you've been delighted with your service! We're glad we can help out!
Jennie C.
So far so good. 😊
Response from Wag!Apr 8, 2021
Hi Jennie, thank you for the review! We're glad to hear you've been delighted with Wag!
Mark C.
Great service!
Response from Wag!Apr 8, 2021
Thank you for your review, Mark!
Greg W.
Wag provides us a flexible resource network when we need a dog walker but don't have a weekly/daily need. I've only had one instance where a walker did not show up on time, but the app was able to secure a resource within 60m of the scheduled time, which wasn't a huge deal. Highly recommend for those who either need constant or only occasional needs for dog walkers.
Response from Wag!Apr 8, 2021
Hi Greg, thank you so much for your kind review!
Ashley W.
Always excellent service. No doubts about safety.
Response from Wag!Apr 8, 2021
Thank you so much for your review, Ashley! We're so happy to hear you've been delighted with your service!
E. S.
No accountability for walkers or watchers. They are allowed to cancel last minute without providing a back up Walker. I also booked a boarding service and the person just never showed up! Unacceptable.
Response from Wag!Apr 8, 2021
Thank you for leaving a review! The Pet Caregivers using Wag! are held accountable to their commitments, and our sincerest apologies that your appointment did not get scheduled in a timely manner. While we can not guarantee that there will be a Pet Caregiver readily available for the date and time requested, as a valued customer, we appreciate you taking the time to let us know about your experience and how we can improve. I will be taking feedback to the appropriate teams.
customer
Wag does not take care of their walkers. There is no customer suport, incase you have any issues.. They use stripe as their payment platform, which takes forever to get back to you.. Took stripe 5 days just to update my phone number.. Worst of all, if something bad happens to you while you are walking a dog they do nothing about it.. Oh and I forgot to mention.. It is so competitive, you are lucky to get one walk a week.. Wag is an aweful company to work for..
Response from Wag!Apr 8, 2021
Hi there, thank you for leaving a review. Please send an email to [email protected], we'd like to look into your experience.