Laura H.
I received information to correct my…thoughts on keeping policy or not
I received information to correct my thoughts about the value of the policy. She was quite helpful. Thank you

Worldwide Assurance for Employees of Public Agencies, Inc. (WAEPA) is a 501(C)(9) nonprofit organization, not an insurance company, committed to promoting the health, welfare, and financial well-being of Civilian Federal Employees.WAEPA was founded in 1943 and has been providing Group Term Life Insurance, exclusively to current and former Civilian Federal Employees since then.Today, WAEPA has a membership of more than 50,000 Feds and their families.
WAEPA (waepa.org) has 77 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 4 reviews with 4 stars · Clear filters
Laura H.
I received information to correct my thoughts about the value of the policy. She was quite helpful. Thank you
D W.
WAEPA is a great alternative to Federal Life Insurance which is very costly in retirement.
Response from WAEPAOct 6, 2025
Hi D, thank you for taking the time to leave a review!
Terry G.
Insurance is great price happy with that took awhile to get back to me when I applied for insurance could have been faster but happy.
Response from WAEPASep 24, 2025
Hi Terry, thank you for taking the time to leave a review. We appreciate your continued membership.
William
In June 2024 I sent my required payment to WAEPA, on Jul. 9 that check cleared my checking account. In Sep. 2024 they sent me a letter advising that cancelling my insurance for lack of payment was being processed. I called in to respond and was advised that a correction would be made reinstating my insurance. Each year there has been a designated partial refund of payments to those in "good standing". The company representative advised that I would qualify with the correction. Now it is 12/10 and still no check. Called in again and the representative said the previous was not true and that I was ineligible for lack of standing. I told him this was corporate malfeasance and that my standing should be as reinstated and eligible because it was not my mistake, but theirs. The Rep agreed to move to correct and agreed to send me an email noting what was being done and that receipt of my rebate should happen by the end of the month. Well, as of today's date there has been no contact and no e-mail. William Parke
Response from WAEPADec 31, 2024
Hi William, thank you for your continued membership and for taking the time to leave feedback. We reached out to our billing services team and our records show that your refund check has been issued. Please let us know if you need further assistance, thank you!