VultrReviews of vultr.com

Works good in general, What i don't like is that they are very secretive about their RAID configuration and topics on their forum are removed about it.

Im a happy user and running a discourse forum on a server. I would like to be able to downgrade but else is perfect. Fast and up!

This company has almost no customer service at all. Their technical service offered (virtual machine hosting) is i grant you, acceptable, but when I was changing banks recently my account was in arrears $6 they sent me a terse email threatening to delete my servers without notice. Hundreds of hours work down the drain over $6.

Been using Vultr for a few years now. Have not really had much trouble and what I have had was fixed fairly quickly. This is a DIY setup, so you are responsible for your setup and I understood and architected my solution around that. Have only had a couple of minor down times, nothing more than expected. The setup is pretty easy and getting a new server online is very fast. The only downside right now is that their block storage is not available in Dallas, hopefully that will change soon.

Harassing me after i stopped paying, extremely annoying

I don't know how people can give this service one star. I have had very good experience with their support. I get a response either same day or next. There VPS have better bandwidth than OVH, Arubacloud and digitalocean. Best VPS I have used by far.

I knew their support was god awful before coming in. But hey! I don't need support because I'm a professional sysadmin! So I went with that. First sour experience: ISO installation is an all around poor experience. Avoided it as much as I can. I feel like I boot a server into raw RAM easier than booting an ISO. But whatever, I rarely need anything more than vanilla ubuntu. So it's okay. Second sour experience: When boot up a server, you're playing the roulette. 50% of the time your server is will be slow af. Can be dealt with multiple attempts. Annoying but manageable. Now, if that were it I would give it maybe 3 or even 4 stars as all issues are possible to deal with without having to deal with Vultr Support (Which is an oxymoron). BUT! I was running a heavy processing script on a dedicated instance for which I paid 60$/month. Vultr decided to violently shut it down because they THOUGHT that was my instance was compromised and doing DoS attacks, which was not the case. At first I explained the situation, waiting a day and resumed operations. Then they shut it down AGAIN, this time CORRUPTING THE DISK! Worse yet, it was done by their system administrator (Joshua Brand). The inhouse system administrator is incompetent. What does this say about the company? I was able to save the day with fsck. I lost time, I lost money and I have lost my patience with vultr. AVOID!

These people are just stealing money from you. They advertise one thing, get money and tell you it has sold out and quote you 5 times the amount. The problem is they take the money BEFORE telling you can't give you what you want although you select it before giving money. These are a joke and to be warned stay well away from them. Should have read the reviews beforehand. :-(