VuduReviews of vudu.com

Don’t trust them with your credit card information. We were hacked, and charged ridiculous unauthorized charges to our credit card. Vudu refuses to refund the unauthorized charges. We were out of town and the device used to make the unauthorized charges was never used that day. The videos have never been watched, nor are they shows middle aged adults would purchase to watch.

BE WARE!!!! Rented a movie and thought we had 30 days to watch it. So I started watching it got about haft way done and had to pause it. Started watching it two days later and it resumed fine but about ten minutes into it, it stop and said I would have to rent it again or buy it to watch last hour of it. So I called to see what happened and they told me once movie is started you only have 48hrs to watch it. No body ever explained that to before this. They would not give me a credit or restart movie. They said I would have to pay again. They offered to email me the terms of use after the fact. Never was offered before. So never the less I will never use this tight ass rip off company again for my movie rentals. They are nothing but robots that need oiled. If you rent or buy from these morons good luck. You have been warned Please pass this message on to your family and friends Thanks

False advertisement- the trolls band together is showing that it was $4.99 to rent and when we got to inside the app it has $19.99.

Why advertise and sell a season of a show that you don’t have rights to? When the show is being aired elsewhere and it’s weeks behind on Vudu. Seems a bit ridiculous. DO NOT GET VUDU!!

I rented a movie and their app just won’t play it so I immediately went to prime video to rent the same movie because i need to use it for my class. I called them twice and they keep cutting the line after telling me they can’t give a refund. So unprofessional.

I purchased a movie from Vudu. When I tried to watch it , it would not play. After contacting Vudu customer service and waiting 4 months all the while only receiving bot responses I had my credit card company refund the purchase. Then Vudu cancelled my service. Vudu became mad when I stopped them from stealing my money. Just beware and purchase from their competitors like amazon, movies anywhere, etc.

First off, I purchased movies and redeemed codes from the time when Walmart owned VUDU only to have several of those titles disappear from My Movies and customer service give some dismissive response about not having any confirmation of purchase. It wasn't a lot of movies, but I kept documentation of actual dates of purchase and redemption of those movies into my account only to be told by customer service that they have no record of the movies that were previously in my VUDU account, and there was nothing they could do for a long-time customer with over 3,000 purchases. Then tonight, I tried to purchase a $4.99 Weekly Movie Deals only to be told by customer service that it doesn't matter that VUDU is advertising the movie at $4.99, it is not on sale and is actually $17.99. This is clearly deceptive advertising and a 180-degree pivot from customer service that was so helpful and positive in past years. Buyers beware! There have to be better companies than this one where you won't be swindled and mislead by dishonest business practices.

I have repurchased 200+ movies from Vudu using both their disc to digital options and buying other titles not available that way from my wishlist when they go on sale for $5. For that reason I really adore them. It's nice to have your full library at your fingertips. It's going to feel so good to unload 200 discs from my house as I have found they not only take up more space, but I have gotten lazy and turned to things I can stream over putting a disc in the player. I also love how most titles also connect to my Amazon account which gives me even greater flexibility when it comes to watching when I travel overseas. My biggest complaints with them are not having the ability to A) Turn off continuous streaming. I purchased the full series of "Friends" and when one episode ends I want to have the option to not autoplay to the next episode like Netflix and Amazon offer in their settings. B) For some reason every show when watched to the very end of the credits still shows up with 15 minutes left in the movie or episode and in my queue of unfinished movies. It completely drives me nuts and requires me to fast-forward to the end to clear them out one by one. This is especially annoying with "Friends" when they may have played 12 episodes while I fell asleep watching the first one which goes back to my first complaint. I sent Vudu customer service passionate pleas to update these issues more than 6 months ago, but without any luck which is why I am taking off two stars.