James
1500x jump with extra bank
Made the purchase on the information that would be available in 2 to 5 working days and have not hand any information back. I would just like a refund as it was brought as needed now not in 6 to 8 weeks or when ever you a actually have it in stock. That's nothing more then fraudulent misrepresentation knowing you cannot meet them time lines
Response from us.vtomanJul 12, 2024
Hello, We are very sorry to bring you a bad shopping experience, due to the recent large number of order inquiries, so the customer service response cycle has been extended. Your e-mail we have told the after-sales customer service priority, please rest assured. Currently we have new customer service, is in the process of training, will bring you more professional service. Due to stock constraints in our warehouse, some products on our UK website are temporarily out of stock. We apologize for not being able to update this situation in time, which has caused a bad impact on your shopping experience. We will process your refund as soon as possible. In addition to this we will replenish the stock of the product and restore normal supply as soon as possible. We hope you will continue to support VTOMAN and if you have any other questions, please feel free to contact us. Sincerest regards. Vivi