us.vtoman Reviews | Read Customer Reviews of vtoman.com

us.vtomanReviews of vtoman.com

2.8373 reviews
Industrial Supplies
17800 Castleton St, Ste 665, City of Industry, California

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us.vtoman

About us.vtoman

Global Innovation in Lithium-Ion TechnologyVTOMAN is a pioneering global brand at the forefront of lithium-ion battery technology, specializing in R&D, precision manufacturing, and omnichannel distribution of cutting-edge energy solutions.Our mission is to empower modern lifestyles through intelligent, sustainable power systems that transcend traditional boundaries.Smart Solutions for Every JourneyCrafted for versatility and environmental consciousness, our ecosystem includes:▸ Ultra-Portable Power Stations - Silent, emission-free energy for outdoor adventures and emergency preparedness▸ Next-Gen Automotive Tools - High-performance cordless systems engineered for automotive maintenance efficiency▸ Innovative Car Accessories - Eco-conscious utilities designed to enhance driving experiencesDriven by Global ExpertiseOur multinational team unites visionaries in battery science, IoT connectivity, and user-centric design from Silicon Valley to Shenzhen. This fusion of global insights enables us to deliver breakthroughs that prioritize:▸ Safety - Rigorous UL/CE-certified quality control▸ Intelligence - IoT integration for remote monitoring and smart energy management▸ Sustainability - Eco-friendly materials and recyclable packagingEmpowering Progress, Simplifying LifeVTOMAN is more than energy storage - we engineer freedom. By transforming raw power into user-friendly solutions, we enable seamless transitions between work, exploration, and everyday resilience. Join us in reimagining what's possible with clean, intelligent energy.

us.vtoman (vtoman.com) has 373 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.

Also known as: vtoman.com
Website: vtoman.com
Category: Industrial Supplies
Location: City of Industry, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 88% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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us.vtoman reviews

Showing 14 reviews with 4 stars · Clear filters

WILLIAM P.
Apr 17, 2026
Products are good
Products are good, deliveries a little slow & bigger sales.
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Wayne C.
Feb 18, 2026
First purchase of a solar generator…
First purchase of a solar generator etc. There was confusion with my order in that ist said I could get the Flash speed 1500 however, it wouldn't let me payout. So I opted for the Flashspeed 1000 with the solar panel and extra battery instead. I called the toll free line and they sent me a link of the 1500 but still wouldn't let me purchase. Apparently they are not stocking a warehouse in Canada. I also, did not have a DC charging cord in the package. Otherwise things look good for the price.Hopefully it fufill its sales data.
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Hamin B.
Dec 19, 2025
What made my experience great is that…
What made my experience great is that they had good prices and they don’t take long to deliver
Response from us.vtomanDec 24, 2025
Dear Customer, Thank you for your kind words, simple words are the biggest recognition for us. We will continue to endeavour to provide you and our other customers with higher quality products and service levels. If you have any questions, please feel free to contact our official email: [email protected] We will be happy to serve you. Last but not least, thank you again for your kind comments and we wish you a happy life! Best regards. Vivi
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Pat
Oct 7, 2025
Product arrived as ordered however…
Product arrived as ordered however package was as open and not secured
Response from us.vtomanOct 9, 2025
Dear Customer, We sincerely appreciate your order and support, and we deeply apologize for the condition of the package you received. Please kindly send the detailed information to our dedicated service email: [email protected]. Upon receiving your email, our team will immediately investigate the cause and develop a resolution. We promise to handle this matter appropriately. We sincerely apologize once again for this unpleasant unboxing experience. Thank you for your understanding and cooperation. We look forward to assisting you further via email. Best regards, Vivi
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Michael M.
Aug 11, 2025
There was a long delay in delivery
There was a long delay in delivery, out of stock. Should have been told up front. Seems a good product, time will tell.
Response from us.vtomanAug 18, 2025
Dear Customer, Hello! Thank you very much for taking the time to leave us your valuable feedback and for your appreciation of our products. We sincerely apologize for this delivery delay! We pledge to use this as motivation to continuously optimize our service and enhance your shopping experience. As you say, "time will tell," and we hope to have the opportunity to regain your trust with even more reliable service and high-quality products. Thank you again for your understanding and encouragement! We will continue to strive to do better. Wish you a happy life! Best regards, Vivi
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Stan C.
Dec 22, 2024
Product works great, delivery not so much
I recieved my order as expected, but in 3 different delivery on 3 different dates. Made things a little difficult to make plans. Other than that, the product is exactly as described. It is plenty of power (jump 1800) for camping and any overnight power outages you may have. We had a fan, light, and small TV as well as both of our phones and the power pack still had a few hours left when we woke up. I can really give an accurate review on the solar panel. It was overcast and in 5 hours it only charged 2% so I'm thinking the second pack might be a great idea
Response from us.vtomanDec 23, 2024
Dear Customer. Thank you very much for your recognition and review of our product! The charging efficiency of solar panels can be affected by a variety of factors such as weather, light intensity, etc. Equipped with a second battery pack is a good choice to ensure that you have an adequate supply of electricity in any situation. Regarding delivery, due to the size, weight and volume of the product, we have to split the order into multiple packages for delivery. This may indeed cause you some inconvenience and we apologize for this. We appreciate your understanding and patience, and we hope you can appreciate our difficulties. Thank you for your valuable comments and suggestions. We will continue to work hard to improve our products and services to provide a better shopping experience. If you have any other questions or need further assistance, please feel free to contact us. Wish you a happy life! Best regards. Vivi
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Victor Amaro B.
Dec 4, 2024
Product quality 9/10 Customer service 6/10
Now I can say that I am satisfied with my purchase. There were some altercations but they were resolved. The product, in my case the Flash speed 1500, is of excellent quality and works very well. I only give it 4 stars because the customer service left me believing it would be better, but I would buy again.
Response from us.vtomanDec 10, 2024
Hello， We are very sorry for not being able to provide you with a satisfactory shopping experience. After checking, we have sent the tracking number of all products (including Flashspeed 1500, extra battery, 400 watt solar panel and gift) to your email. Please check your mailbox and click the link to check the logistics information. Due to the surge of orders during the Black Friday period, our email inquiry and after-sales service team did face great pressure, resulting in delayed response time. We sincerely apologize for this and acknowledge that this was our shortcoming in handling customer service during the peak period. We are already actively optimizing our after-sales service process to improve response time and customer service quality. We look forward to providing you with a better shopping experience in the future. Again, we apologize and thank you for your understanding and patience. We wish you a happy life and all the best. Best regards. Vivi
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Jay P.
Oct 25, 2024
Your power units are missing a button…
Your power units are missing a button for sensitive electronics that will be damaged by voltage drops as the unit loses charge. The power should be shut down to prevent damage.
Response from us.vtomanOct 28, 2024
Dear Customer. Thank you for sharing your feedback! We value every customer's opinion. Regarding the issue you mentioned about the missing button on the power supply unit, in order to better understand your specific situation and needs, we would like to invite you to contact our customer service team via email: [email protected] and we will do our best to help you and seriously consider your suggestions. Thank you for your attention and support for our products! We look forward to hearing from you. Best regards, Vivi
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