us.vtomanReviews of vtoman.com

Response from us.vtomanJun 20, 2024

Hello, Thank you for your feedback and we apologize for not being able to respond to your message in a timely manner. Our response time has been extended due to a recent surge in the workload of our after-sales staff due to the large number of inquiries our customer service team has received by email. We are currently deploying additional human resources to alleviate the current peak load. As a company that values customer experience, we apologize for any inconvenience and distress caused to you. We have contacted our after-sales staff to prioritize the response to your message, and the rest of the emails are being responded to in order. We will work hard to improve the shortcomings, improve the corresponding contingency plan, provide you with a better service experience, and avoid similar situations from happening again. Thank you for your understanding! Best regards. Vivi

Response from us.vtomanJun 20, 2024

Hello, Thank you for your feedback and we apologize that our service was not to your satisfaction. After receiving your message we immediately contacted the relevant after-sales personnel, after record search, did not find the record of your letter. Currently our official website and social media are in normal operation, you can send your questions or needs to our official after-sales email [email protected] to get technical support. The recent order inquiries have increased dramatically, but also ask for your patience. 1-888-818-9811 PST Mon a Fri 9AM-5PM The above is our after-sales phone number and working hours, hope it can help you. We will continue to work hard to provide you with a better shopping experience in the future, and hope to get your understanding. Finally, we wish you a happy life and all the best. Best regards. Vivi

Response from us.vtomanJun 19, 2024

Hello， Thank you for your kind words, simple words are the biggest recognition for us. We will continue to endeavour to provide you and our other customers with higher quality products and service levels. If you have any questions, please feel free to contact our official email: [email protected] We will be happy to serve you. Last but not least, thank you again for your kind comments and we wish you a happy life! Best regards. Vivi

Response from us.vtomanJun 19, 2024

Hello, Thank you for your feedback and we apologize for the inconvenience caused by not being able to respond to you within a reasonable amount of time. Due to the high volume of inquiries and orders our customer service team has received in recent weeks, we have experienced a surge in workload. This has put more pressure on our response time and we are in the process of deploying more human resources to ease the current peak load. As a company that values customer experience, we will carefully review our work and improve the corresponding emergency plan to avoid similar situations from happening again. Please wait a little longer, our customer service team is replying to the emails in order! Once again, we sincerely apologize for any inconvenience caused. We will continue to work hard to improve and provide you with a better service experience. Finally, we wish you a happy life and all the best. Best regards. Vivi

Response from us.vtomanJun 18, 2024

Hello, Thank you very much for your review, your encouragement is the biggest motivation for us. Since you mentioned plans to put it through its paces, We look forward to your future review once you've had more time to really utilize the Flashspeed1500's capabilities. A more detailed evaluation after some real-world use will provide helpful insights for others considering this model. If you have any questions during the use of the process you can always contact our official e-mail [email protected] to get technical support, we will be happy to serve you. Finally, thank you again for your kind comments and have a nice life! Best regards. Vivi

Response from us.vtomanJun 12, 2024

Hello, It's great to hear that your product testing is going well. The JUMP 1800 is a powerful device and we hope that this device will serve you well in your work life. If you have any questions or need further support in the future, please feel free to contact us at [email protected] and we'll be happy to answer your questions and provide you with as much help as possible. Finally, thank you for your kind comments and trust in VTOMAN, and we wish you a happy life and all the best! Best regards. Vivi

Response from us.vtomanJun 12, 2024

Hello， Thank you very much for your liking, FlashSpeed 1500 is currently our most powerful product and works even better with solar panels, looking forward to exploring more about it! Your experience is very important to us, you can share your experience after you have fully used the product, so that we can better understand the needs of our customers, and create products that make you and other customers more satisfied in the subsequent product design and production. If you encounter any problems or need further support in the future, please feel free to contact us at [email protected] and we will be happy to serve you. We sincerely hope that this FlashSpeed 1500 will bring great convenience and efficiency to your work and life. Thank you again for your trust in us, and we wish you a happy life and all the best. Best regards. Vivi

Response from us.vtomanJun 12, 2024

Hello, We apologize for the bad shopping experience. At this moment, we can't judge your purchase site according to the incident information you provided, please send your purchase information to vtoman official email: [email protected] We will help you to solve the problem. We understand your feelings very well and look forward to helping you solve the problem as soon as possible, please contact us as soon as possible after you see the message, thank you! Best regards. Vivi