VRAIReviews of vrai.com

Andrea was kind and helpful! After my fiancé bought my ring from VRAI online, I was able to get it resized with Andrea’s guidance. We also went in to pick our wedding bands and she presented us a lot of options and we were able to try on many styles without being rushed or pressured. We are so happy with our purchase and cannot wait to wear them!!

Brent was an absolute delight and I feel like we’re besties now! I hadn’t tried on engagement rings before this appointment and he made the process so fun and easy. I can’t wait to tell my boyfriend exactly what I want :)

Brent at the Chicago location was INCREDIBLE!!! He made the process so seamless and explained everything in great depth. He was so thoughtful, patient, and made us feel so heard. I highly recommend working with Brent.

Absolutely amazing experience from designing, to ordering and to receiving the engagement ring. Better yet, the customer service has been exceptional. My wife’s ring needed cleaning and some work. The speed at which they worked on it and the craftsmanship is exceptional. 10/10. I’d recommend this company to anyone and everyone!

Brent made our first ring shopping experience absolutely amazing! He explained everything from start to finish in detail and helped us work from settings and different diamond shapes to create the most amazing custom ring. He made the entire experience so fun and stress free. 12/10 highly highly recommend the company, but also Brent E. in the Chicago showroom specifically!

I had such a great time looking for my perfect ring with some friends here. Brent was incredible - I had virtually no idea what I wanted and he was patient and thorough as he educated us on the different types of rings and suggested shapes and styles that might fit me, my personality, and my relationship best!

My partner and I chose The Signature V engagement ring and I love it. I've received so many compliments, especially about how sparkly the diamond is. I can't stop looking at it. The ring itself is sturdy and thicker than other gold rings I have. The band is actually quite wide so sticks out around the finger (just something to bear in mind). As a result the diamond and setting feel very secure. Laura was very approachable and helpful throughout the process. She taught us about diamond gradings during the appointment so we felt confident choosing the right diamond when it came to ordering the ring. My one piece of advice would be to keep an eye on the time as our 1hour appointment flew by and the ring fitting was very rushed at the end. Make sure you leave time to do the ring fitting so you feel confident ordering the right size! I also had some concerns after reading negative reviews here but Laura took these seriously and was very reassuring. Thank you!

They were really nice since the moment i walked in,Brent and Glenda did a great job helping me and ill say they are very knowledgeable, kind and professional i will come back soon for a fact!, and again thank you Brent for the experience with you guys!