VossingtonReviews of vossington.com

Beautiful frames, great quality and fabulous prices!

Frame looks exactly as expected.

Waited for the 24 x 24 old gold frame to get back in stock. Shipped fast and packaged with great care. I was worried because it seems delivery companies don’t care about torn or ripped open cardboard. Love the frame! Totally beautiful and waiting for my signed print to go in it! Thank you very much! Pleasure doing business with you.

I tried to cancel about 5 minutes after I ordered b/c I ordered the wrong size however I could only email them (no cancel button) and I didn’t get a response until over a week later and the frame had already been delivered. All they could offer me was half my money back to keep it or a full return for my $ back. Not good enough. *UPDATE* I did receive a response from their team and the situation is settled. I do appreciate the response - at least at this juncture.

Fast and secure shipping. The exact frame I was looking for and made exceptionally well. Will look forward to future purchases from this site. Thanks!!

I placed an order for a frame with this company based on their shipping timeline of 5-7 business days because I needed the frame on that timeline. Not only has it been 23 days and no frame has arrived, but it also took me two separate attempts to get a response from customer service. 9 days ago I was told that they had lost my order and that they were sending a replacement frame and yet I have not even received a shipping notification yet. One star for lacking customer service and for never receiving a product I paid for. Update: I reached out again to customer service and requested a full refund due to never receiving my frame. I was told a refund is being issued and that an issue with inventory is being "investigated". If there is an issue with inventory, the company should be aware of this and take the time to inform me as the customer who has already paid money and has received no product and no update at all for weeks. It is NOT my responsibility to continue to waste my time trying to get information about an order that the company is not able to fulfill.

I ordered three frames. I’ve only received one. I’ve had to contact Vossington twice and all I get is you’re looking into it. Send me the other two frames!

Love the silver and gold frames I’ve previously purchased from Vossington (sleek and reflective), but I don’t love the new metal frames that are more textured and similar to others I’ve bought from Target. I think these might be cheaper than before, but I’d rather pay more for the nicer frames.