Martin M.
Not. Recommended.
Dont bye this product apparently there are different products for your battery. This is not clearly stated if they send you the wrong one they want you to pay for the return and the exchange this is not acceptable. It is obviously clearly not stated and asking what battery you were working from the item feels very light very cheap not quite sure if nasty as I can’t work it for the money and for the returns policy I would not recommend this product or consider recommending it.
Response from VortexHaus USMar 16, 2026
Martin, you’re right to be frustrated here, and I appreciate you spelling it out. We do have different versions for different battery platforms (DeWalt / Makita / Milwaukee), and if that isn’t crystal clear on the site, that’s our fault, not yours. Early on, the battery selection and copy were too easy to miss – we’ve already been tightening that up so people can’t accidentally end up with the wrong unit. On the return / exchange side: if the confusion comes from how we present it, you should not be paying to fix our mistake. If that’s what you were told, that’s on me and we need to correct it. If you’re willing, please email our team at [email protected] with the subject line “Trustpilot – Martin M” and we’ll do one of two things, your choice: 1 - Get you the correct battery‑compatible version on our dime, or 2 - Take the unit back and refund you so you’re not stuck with something you can’t use. The blower is intentionally very light – a lot of our 55+ customers want that over a heavy leaf blower – but if it doesn’t feel worth the money to you, we shouldn’t be keeping your money. Thanks again for being blunt. Reviews like this are what force us to fix the rough edges instead of pretending they’re not there. – Arthur Founder, VortexHaus (we read every review and fix what we miss)