James A.
I tried to order several times in the…
I tried to order several times in the past month every one was canceled by Zoomi on a claim it is out of stock material. After the canceled purchase the products online pricing increases 3 fold. It seems as product is listed with wrong price and instead of standing by the mis advertisement they cancel and jack the price up. Very disappointing I have used in the past for a motor replacement and service was great last 4 attempts I cant say the same
Response from voomisupply.comMar 31, 2026
Hi there James, we’re really sorry to hear about your recent experience—we completely understand how frustrating this must have been. We want to clarify that when orders are canceled due to items being out of stock, it’s based on supplier availability, which can change quickly. Pricing can also fluctuate depending on updated supplier costs, which may explain the differences you noticed after cancellation. That said, we truly regret the inconvenience and the inconsistency you experienced, especially since you’ve had a positive experience with us in the past. Your feedback is important, and we’ll be sharing this with our team to improve both inventory accuracy and communication. If you’re open to it, please reach out to us at [email protected] with your order details—we’d appreciate the chance to make this right for you. Voomi Supply Team