Volusion Reviews | Read Customer Reviews of volusion.com

VolusionReviews of volusion.com

3.9394 reviews
Internet & Software
Austin

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Volusion

About Volusion

Volusion is an e-commerce software that enables businesses to build, manage, and expand online stores. The software provides features for product catalog management, inventory tracking, order processing, and secure payment integration. It includes customizable themes and drag-and-drop design capabilities to facilitate site creation. Volusion offers tools for marketing, analytics, and customer relationship management, helping businesses optimize sales and monitor performance. The software aims to address challenges related to online store setup and operations by streamlining processes such as product listing, checkout, and fulfillment, allowing businesses to conduct transactions and manage store activities in a single platform.

Volusion (volusion.com) has 394 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: volusion.com
Website: volusion.com
Category: Internet & Software
Location: Austin
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 2% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Volusion reviews

394 approved reviews, newest moderated first

Michael
Apr 24, 2018
Works well for me!
Works well for me!
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Marc D.
Apr 24, 2018
We've been with Volusion for almost 12 years....
We've been with Volusion for almost 12 years now and we plan on staying for some time. While we've experienced some bumps and bruises along the way, overall we're happy with the way the system operates as advertises, their customer support and pricing structure relative to other web hosting solutions.
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Cathy
Apr 24, 2018
I am not very computer literate so…
I am not very computer literate so setting up an online story was no easy task. ALL of the people working at Volusion have been extremely patient and helpful. Any time I have had an issue the Tech Department has been right there to help. Highly recommend!
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JC
Apr 23, 2018
We had a premium membership for years…
We had a premium membership for years and I recently discovered that we had a dedicated account manager with that membership. Well, paying the extra fees did not serve it's purpose as our dedicated account manager never reached out to us. We renewed our SSL certificate with Volusion and I discovered a year later that our website was showing that our SSL certificate was invalid. Someone at Volusion hadn't finished the renewal process is what I was told. It's hit and miss with their Support department - some are very thorough and some do the bare minimum.
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Chuck
Apr 23, 2018
We first tried Volusion about 5 years…
We first tried Volusion about 5 years ago but left to to limits of the platform. About a year ago we gave them another try and this time we found them much improved - this includes both the software and the wonderful support.
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Anonymous
Apr 22, 2018
The employees are excellent but the…
The employees are excellent but the software is outdated and no help. I spend too much time and money paying for tjings i am noe getting for free with shopify. Google merchant integration and other features are seriously lacking with volusion.
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Joanne
Apr 21, 2018
The support team is fantastic
The support team is fantastic, software has been great. Wish they offered more remarketing options though
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Iman
Apr 20, 2018
It is easy to use but I wish it had…
It is easy to use but I wish it had more features
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