VolcomReviews of volcom.com

En el 2020 me compré una chaqueta para esquiar. Debido a las restricciones solo he podido hacer uso de ella en dos temporadas, un máximo de 12 días, ni eso. Se ha descosido el primer dia, tiene rozaduras por todos lados, como si llevara usándola 10 años. Ni volcom.com se hace responsable de la mala calidad de su producto, ni la plataforma donde la compré, llevo todo el año reclamando y ahora resulta que se le ha agotado la garantía. Sin tener en cuenta que es una chaqueta de esquí y que solo se usa en temporada, además de las restricciones. No recomiendo hacer pruebas con esta marca, la decepción es mayúscula, me encantaba el diseño pero la calidad pésima.

I feel bad for the people who had a bad experience with volcom.. but to be honest.. i orderd many times on their website and everything is quick, excellent quality and always spot on. I have to tell you. My order( i’m from belgium, took 2-3 days to deliver) with great communication from the delivery company and feedback from volcom. The quality is similar to burton if i may say maybe even on the better hand. Depends on which article and preference.. but volcom is awesome and doesn’t deserve 1,5 stars. It deserves 5 imo! Keep up the good work i’m stoked with my new gear!

Never again. Retourenkosten 14 EUR UND noch den urspr. Versand von 4 EUR. Ewig lange Lieferung > 3 Wochen. Versandkosten und Retouren haben den Artikelpreis überstiegen.

Ich habe bei Volcom guten Gewissens eine Hose bestellt. Am 11.07 bestellt und wie angegeben nach 1-3 Tagen erwartet. Da die Lieferung 15.07 noch nicht bei mir war, habe ich meinen Bestellstatus online eingesehen und siehe da: Die Bestellung wurde noch nichtmal verpackt… Daraufhin den Kundenservice angeschrieben, was denn mit meiner Bestellung ist. Wie von magischer Hand wurde die Bestellung plötzlich abgeschickt, ein paar Stunden danach eine Rückmeldung vom Support auf französich. In dieser steht sinngemäß: Was redest du? Bestellung ist doch verschickt, schau doch: Trackingnummer Gehts noch?

If I could give 0 stars I would. I placed an order for some shorts and weeks later still don’t have a shipping number. I get the same canned response from customer service blaming Covid. If Amazon can get you an order same day the least Volcom could do is ship it within a week. Terrible

I ordered a jacket online. It was too big so went through the proper steps to return it. MONTHS later I am still waiting on a refund. They are not responding to my emails and I can’t reach anyone on the phone. I am out $150 and will never order from Volcom again.

I was extremely excited about a Volcom jacket for the 2022 ski season after purchasing it at my local Backcountry store. I've worn and loved Columbia, Burton, Spider, etc. for years and thought I'd give Volcom a "go". What a mistake that was giving this jacket as well as the Volcom brand a "go". After wearing the jacket just about 10 times, it started to pill and fade all on the front sides of the jacket. If I could attach a picture here to show the unsightly extent of the pilling, I would. The pilling on the jacket has resulted in it being unwearable from this point forward. After just 10 times wearing it, how does that happen Volcom?? It doesn't help that Volcom is now telling me they can't do anything in regard to a return or exchange because pilling/fading isn't covered in their warranty policy. With both the poor quality and the poor customer service, take my advice and spend your money and time elsewhere!

DO NOT ORDER FROM HERE!!!SEVEN DAYS AFTER ORDER NO ONE CARES TO HELP NOT EVEN COORPORATE DONT KNOW WHATS HAPPENING wish I CAN get my ORDER!Please care for your customer!All your phone go to a voicemail and customer service email and chat is blocked!