VoicenotesReviews of voicenotes.com

Inaccurate and overly cumbersome service: I wasn’t even able to transcribe a simple menu, just because it doesn’t handle line breaks. But the worst part of all is the customer service: I’ve been trying to contact them in every possible way since June, and there’s absolutely no way to get a reply. Not via WhatsApp, not via email (I wrote multiple times both to info@ and to team@), not even through 'Report an issue'. I paid for 3 months (by the way, unsubscribing is extremely difficult and totally counterintuitive), and the receipt only shows my first and last name—no details, no VAT number, nothing at all… I’ve never seen such disastrous support from an app.

VoiceNotes is a great idea, poorly executed and, worse, terribly managed when it comes to customer service. I subscribed to the annual plan expecting a reliable, AI-powered note-taking platform. Unfortunately, my experience has been far from that. I’ve had several issues, but the worst happened recently: nearly all my recordings and notes from the past few months disappeared, including important meeting content and project ideas. When I contacted support, their response was vague and unhelpful. They simply said the notes couldn’t be recovered and that they would “try to replicate the issue.” That’s it — no real solution. What’s most frustrating is that I lost content I never deleted, and now there's no way to get it back. The app not only fails to do what it promises, but it also puts your work at risk. If you value your ideas, your time, and your work, don’t subscribe to this app. I trusted it, I paid, and I lost.

Practical advice, and their solution worked a treat

Voicenotes is an incredibly useful app, and I can't live without it now. I even bought a DJI Mic2 as a voice recorder to capture my thoughts while I'm reading on my Kindle, then upload them in batches to Voicenotes.

I've been using voice notes for almost a year. I have around 700 notes. It became my go-to capture tool. I realized that my short thoughts are bigger, more interesting and complex, when dictated instead of written, because of the lack of friction.

I use Voicenotes every day to quickly and easily store notes. What I love most is being able to record ideas on the go and then chat with those notes to develop them further. It feels like having a personal assistant always available. The technical support is also excellent: they responded quickly when I had a question and it’s clear they’re truly committed to continuously improving the app. Highly recommended!

perfect very fast, very good

What I like about Voicenotes is that they’re always listening to their users, so the app keeps evolving in the right direction—toward truly practical, everyday features. This makes Voicenotes an app you want to use constantly; it becomes a dependable companion. Plus, it’s available on virtually every platform, which makes it even easier to use—from my smartwatch to my PC.