Voicenotes is an intelligent note-taker that lets you record notes and meetings freely, transcribes in 100+ languages, and has a built-in AI that remembers and retrives anything you have ever recorded, transforming the app into your second brain.
Voicenotes (voicenotes.com) has 52 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
voicenotes.com
Website
voicenotes.com
Category
Internet & Software
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 29% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Very useful app. I appreciate the new feature where the app memorises any uncommon names I speak about, so that it will not misspell them during transcription.
OC
OCD
Amazing app that I use literally every day…
Amazing app that I use literally every day of my life. Developers are responsive. High quality. Couldn't recommend more.
PS
Philipp S.
Best voice recording app!
I love Voicenotes. Voice recognition and transcription is excellent and the related features and automations make it super handy when integrating with my other productivity apps. The team is highly responsive to feedback and suggestions. Great experience so far!
ML
Markus L.
Voicenotes is my 2nd brain
Using Voice Notes since almost 1 year, I can tell, it's a very useful and versatile tool that offers a range of practical features for organizing and retrieving information. The integration with Ask.ai is a standout, making it effortless to search through notes. For example, simply dictating the storage location of often misplaced items allows me to find them again in 90% of cases—saving me a lot of time and effort.
The custom prompts feature is also helpful, especially with the ability to automatically attach them to notes via tags. While the output from prompts currently needs to be copied manually into a new note, and subnotes aren’t available in the mobile app, these are minor limitations compared to the overall value the app provides. The idea of having the original script always accessible and being able to set one prompt output as the main note would make the experience even better, but as it stands, Voice Notes already delivers real productivity benefits.
LL
Luc L.
Just works perfectly
Just works perfectly : web, android, obsidian sync. what a wonderful world. You make an integration to kMeet and I'm a fan for life!
AN
Annoyed
Deceitful business practices.
I was invoiced 1 hour and 14 minutes before I was charged $99.99 for an annual subscription. At 10:46pm they emailed, so no time to cancel since I was already asleep at that time. Terrible deceitful business practice. Most reputable businesses would not do this, especially in an industry where you would thrive. I have sent several emails requesting a refund with no response.
Response from VoicenotesOct 31, 2025
To clarify, your card was only charged after your free trial ended. When you start a trial, it’s clearly mentioned that the plan renews automatically unless canceled before the trial period ends. The invoice you’re referring to is sent automatically by Stripe (our payment processor) - not by Voicenotes - and is a record of the completed charge, not a notice in advance.
That said, we completely understand that things can be missed, and we have a generous refund policy in place. We’re happy to offer a full refund as long as the account has used under 6 hours of transcription and it’s within 14 days of payment.
Please reach out to [email protected] with your account details so our team can review and process it promptly.
NE
Nefelie
Its a scam and I will explain through my experience
I signed up for a trial with Voicenotes in August to test their meeting transcription service, but I ended up not using it at all. Since then, I’ve contacted customer support multiple times with a simple request: cancel my subscription and refund the charges. Responses have been delayed, inconsistent, and unhelpful.
The subscription continued for three full months, and they were unable to stop it until October. Eventually, someone on chat support told me they would only refund the last two payments, without offering any explanation. In total, they’ve charged me around €37, and at no point was I able to manage or cancel my subscription myself through the platform.
Canceling is extremely difficult, and the customer support experience has been chaotic. This makes the service feel more like a scam than a legitimate online tool. I’m still requesting a full refund, with no success. Avoid this website at all costs.
EDIT AFTER ANSWER BY VOICENOTES:
They refused to refund me simply because my first cancellation request came from a different email. The irony is that this email was the same as the billing email shown on my payment receipts, so they clearly knew it was me—even they later confirmed both accounts were mine, saw all the receipts I sent, and admitted the charges were real. It took them three months to even resolve the issue, and while they finally stopped the subscription, they still kept my money for a service I never used. I didn’t even log in once.
So apparently, to cancel a subscription on their website you must go through customer support, because making it simple would be too honest. There is literally NO way to cancel it yourself. And this “brilliant” support team took three months just to figure out I had used the wrong email, even though I provided receipts and proof from the start. They finally stopped the charges, but of course, no refund.
That’s not customer service, it’s theft disguised as bureaucracy.
AVOID THIS SCAM SERVICE—SAVE YOUR MONEY AND YOUR PEACE OF MIND.
Response from VoicenotesOct 31, 2025
Hey, this isn’t exactly what happened. After reviewing your case, we found that the confusion came from your end - you were using a different email address to cancel the subscription than the one linked to your Voicenotes account. Our team helped identify the correct account and canceled your subscription as soon as that was clarified.
Subscription cancellation can be done at any time, and the process is clearly explained in our help article (https://help.voicenotes.com/en/articles/12382105-how-to-cancel-your-voicenotes-subscription)
You can cancel directly from the app or the web, depending on where you subscribed.
As a courtesy, we also issued a refund for two weeks - even though you were on a weekly plan, which isn’t covered under our refund policy. Our policy applies to monthly and yearly subscriptions only, but we made an exception to resolve the situation fairly.
Not using a service is not a valid reason for a full refund, as software subscriptions renew automatically until canceled by the user. Users are expected to cancel their subscription when they no longer need it, rather than demanding a refund for the time they were on an active subscription but didn't use it.
This is not a scam - it’s standard subscription practice, and we’ve already gone beyond policy to assist you. There’s nothing further we can do in this case.
DJ
Danielle J.
The app is easy to use and makes…
The app is easy to use and makes organising meeting notes very easy. I reached out to the support team with a question about daily recording limit and the replied promptly and friendly with a solution. I have already recommended the app to several colleagues. I have meetings with people from all over the world, with some very strong regional accents, and the app has no problem transcribing these. The only improvement to the service I could suggest is to be able to create folders to organise notes into, especially useful if you are dealing with multiple projects at once.
