VNYLReviews of vnyl.org

one of the worst companies i have ever dealt with, when you call 877-777-6380 it never goes to a human they tell you they are busy and to email them. making it impossible to cancel , and i have written several emails with no reply

I chose 1 star cause I had to. This company is a joke! The same 20ish records to choose from every single day. It rarely ever changes. 98% aren’t even popular artists! Trying to get anyone to answer a call or email is so bad. They never do. Unless you write a complaint to the better business bureau. Then you get answered, only for them to say they don’t have the items you ordered 3 months ago in stock. I’d stay far away from this place!!! Once they get your money, good luck getting it back. They refuse to do refunds and will give you store credit. Then you never get any new choices or anything you may want.

One star is too much. Where do I start! Good lord the website is a mess. They won't send you anything until you pick your "vibe" but that takes forever. They still owe me for two orders. Its been 5 months. You call, email, they act like your wasting their time. I'm told my order is processing but the company the get their albums from is under a contract dispute. I don't care about that!! Run to the store by an album and ship it to me!!

This is a clever scheme to steal from people. They are just redistributing overstock albums. They sent me two albums that have zero to do with the music I listen to, told them I listen to. I have them access to my spotify and they took over a month to send me garbage. They did send a nice handwritten note that basically just reiterated the fact that they are connecting this with the thinnest threads. They can't say, " you like bands that have instruments so here's another band with instruments" so they give you some generic, vague comment instead. Waste of money. Do your own shopping.

The worst service I ever received from a business. I had a Monthly subscription and received my first order with no trouble. As of today, I am waiting on 4 x orders that date back to June the first email I got was "my order was lost in the curation process somewhere". I have tried countless times since to get answers and contact them but now am not receiving any response. DO NOT USE THIS SITE I have never experience a more disorganized service in my life.

The worst service I ever received from a business. As of December I am still waiting for order that I have placed in June. I have subscribed fora 3 months service and I am still waiting for 2 orders As of now they are not responding to my email. I suggest not to order from this place, this is a scam or a small business run by kids from dad garage. Sorry that is how I feel about this business. ****** March 2022. the issue has been resolved one week after I post this review.

My wife signed me up for a promo membership for 3 months. It took forever to come. The second shipment was way off as far as my taste. I never received the third shipment, even after contacting them about it and having my account re-opened. They also charged me for a month before the end of my trial. They did refund that. I would not recommend this service.

I didn't receive a single package from them for 10 months because I did not select what "vibe" I wanted. They kept charging my account, however. When I called about a potential refund they could not issue one to me...only store credit for their tiny online record selection. If you do subscribe, be aware that you have to choose what "vibe" you want every month for your records to come, or they won't come at all.