Vanderbilt Mortgage and FinanceReviews of vmf.com

No Help at all.Money was stolen and I sent them all the proof they asked for...still won't sign the affidavit in order for me to get the money back

Maria Ibarra and Jaynie were so helpful in helping me resolve my payment issue they went out of their way and I'm extremely grateful.

Vanderbilt mortgage is the best mortgage finance company to work with you during these economical hard times. Every account representative that has been over our account has been empathetic and we are so grateful they have been willing to work with us not just during good times but also the bad times

Just want to leave a review for Ralph he was very helpful and he help me with all my questions and concerns Ralph has great customer service.

covid hit hard on everyone not just us got behind filed for home asst program they added 5597.00 to account said we got it then took it away made mistake we where in chapter 13 in automactic stay they would no help ask about refi freshstart loan said we would have to comeup with alot of money down if i had that money wouldnt been behind they talked us into signing it over instead of helping the name is still on bankrupsy i feel they where in violation of automatic stay

Vanderbilt has been a life line for me I been hardship first cancer and Hurrience . I am so thankful for Donnie and Deb. for the service they provided to me. God bless them.

I spoke with Maria Ibarra , she definitely understood everything I was telling her . She answered my billion questions & had an awesome personality, didn’t even feel like I was talking to a loan person felt more like an acquaintance! Thank you so much for being so understanding 10/10 for sure !

I just want to thank Christi Wigle for her kindness and understanding on Aug. 7th .I called back on Mon.Aug. 14th just to make sure they received the papers that I signed on DocuSign. I spoke with Tonya Jarman and then I also spoke with Melanie in that department. All of these ladies were so kind .I appreciate the fact they were not judgemental in anyway. Thanks so muchfor having employees that care about you.